Sevanah Bhatoe

I am a friendly, motivated and hardworking individual that strives on exceeding expectations and embracing new change. I approach problem solving in a positive manner, continuing with caution in every situation to ensure customer needs are met. My approachable nature enables me to build strong relationships and foster collaboration in team settings.

With my previous experience in Sales, retail, catering and hospitality. I know that i am a confident and dependable team player. I am comfortable working in busy areas, adaptable to any atmosphere and remain calm while under pressure, all in keeping a positive attitude.

team member - Greggs - Birmingham airport

(2026-01)

• Preparing orders accurately and efficienctly
• Operated till, processed cash and card payments and handled transactions accurately.
• Provided effective customer service while working in a busy airport environment.
• Worked both individually and as a team to serve customers quickly during peak travel times.

Catering/bar staff - West Bromwich Albion - Birmingham

(2025-08 - 2026-01)

• Served food and beverages while maintaining high levels of cleanliness and hygiene.
• Provided friendly and efficient customer service to guests during match days
• Maintained Bar and catering areas during busy periods.

Sales executive - Inside success - Edmund House, Graham Street

(2023-10 - 2024-02)

• Engaging with members of the public to promote and sell magazines.
• Developed strong sales, communication and persuasion skills while working in a fast- paced environment.
• Handled customer questions and objections professionally while keeping a positive attitude.

GCSE - English - City academy (2018 - 2023) Birmingham

GCSE - Mathematics - City academy (2018 - 2023) Birmingham

GCSE - Music - City academy (2018 - 2023) Birmingham

Level 3 diploma - Art and Design - Sandwell college (2023 - 2026) West Bromwich