Senior Analyst for Public Health Intelligence - London Borough of Newham (Newham Council)
(2024-02 - 2026-02)
- Handling population, geographical, health condition and general data enquiries
- Led the development and ongoing maintenance of interactive Power BI dashboards to support population health monitoring and decision-making
- Ensured compliance with relevant legislation and frameworks such as UK GDPR, the Data Protection Act 2018, particularly when handling personally identifiable and sensitive health data
- Learning, using and teaching numerous systems / software to ensure the Public Health Intelligence team is using the most efficient software and is able to use them independently
- Using SQL to use, extract and cleanse data in the Snowflake system
- Statistical analysis of data to monitor population health, trends, hospital admissions, primary care, adult social care, mental health and disabilities
- Conducted data protection impact assessments (DPIAs) and risk assessments for new data flows, analytics projects, and data-sharing agreements
- Use of Python to create visuals/graphs for long term health conditions, create a health equity dashboard, cleanse and manipulate data
- Monthly Primary Care Mortality Data excel sheet updates with new figures, I also transformed this process into a Power BI dashboard which allows the user to interact with the visuals and switch from counts to rates
- Health Equity Dashboard in Power BI
- Create powerpoint slides with analysis of health data from finger tips, this also includes visuals and commentary
- Acted as a subject matter expert, designing and delivering training on Power BI, SQL, and System training to technical and non-technical stakeholders
Business Systems Management and Intelligence Assistant - London Borough of Newham (Newham Council)
(2023-02 - 2024-02)
- Use of SSRS and Microsoft Excel to produce monthly key performance indicators
- Created Power BI dashboards
- Day to Day data requests
- Use of Power Automate
- Managed the PDA system, purchasing, setting up and distributing to the Repairs Team
- Database Management (SSRS, Excel, Power BI)
- Creating new systems with advanced features using Microsoft Forms for data requests
- Using Microsoft Sharepoint to administer and manage data requests from other teams
- Monthly Reports using Microsoft Word
- Learnt new corporate systems
- Training colleagues on how to use PDA's, Power BI and sharepoint
Business Administrator (Fixed Term) - London Borough of Hackney (Hackney Council)
(2022-01 - 2023-02)
- Ensured that a professional administration service is delivered to a high level of accuracy and to corporate standards
- Reception duty 3x days a week, first point of contact for the Civil Service guests
- Finance Administration (Procurement) - Purchase Orders, Invoicing, Receipting
- Developing new ways of working for the Admin team
- Data entry, management and maintenance
- First point of contact to internal and external stakeholders
- Minutes and actions for meetings, virtual meetings and panels. Professionally trained with the Charted Governance Institute to take effective minutes and actions
- Scheduling and administrating meetings
- Document management and maintenance
- P cards and other expenses such as Petty Cash, One Off Orders and Internal Charges
- Uniform/Stationary/Tea,Milk and Coffee ordering
- Programme Council ID to access safes
- Prioritise and distribute workload via G-mail star system (shared mailboxes)
- Customer Service (Face to face and via telephone / e-mail)
- Processing, reviewing and mailing out large volumes of letters
- Learnt new corporate systems
- Training colleagues on how to use new systems/applications
Business Administrator (Apprentice) - London Borough of Newham (Newham Council)
(2019-11 - 2022-01)
- Ensured that a professional administration service is delivered to a high level of accuracy and to corporate standards
- First point of contact to resolve residents/service users complaints and enquiries, raise to senior management and keep a log of all stages of resolution on a database
- Mailbox management for COVID Health Champions, responding to resident enquiries and referring to relevant service/person
- Minutes and actions taken for meetings, virtual meetings and panels
- Weekly stock take, stock ordering and data entry for 4 different COVID-19 Food Distribution Hubs
- Key part of the regeneration of Dockside Canteen, by researching healthy food, snacks and drinks
- Room bookings for meetings with senior management, directors and colleagues
- Data entry, management and maintenance
- Financial Administration (Procurement)
- Customer Service (Face to face and via telephone / e-mail)
- COVID-19 Information Outreach
- Scheduling and administrating meetings via Zoom and MS Teams
- Scheduling and managing meetings and events in Outlook calendars
- Learnt new corporate systems
- Training colleagues on how to use new systems/applications
- Passed Level 3 Business Administration qualification and passed functional skills in English and Maths
Sales Assistant (XMAS TEMP) - JD Sports
(2018-11 - 2019-01)
- Ensured high levels of customer service was delivered at all times
- Handling all stock effectively and ensure back of house standards are maintained
- Supporting management team in achieving company sales targets and operational goals
- Used Electronic scanner to process deliveries
- Ensured security procedures are met when items come in from delivery
- First wall of security, making sure I identify external threats on shop floor and fitting room
- I attended meetings with management
- Achieved top seller in online purchases in store on kiosks
Volunteer Barber - Billy's Barbers
(2017-04 - 2018-10)
- Meeting and greeting customers as they entered the shop
- Preparing customers for a haircut or a shave
- Assisting head Barber in cutting, trimming and colouring hair
- Dealing with customer enquiries and booking their hair appointments
- Familiarising with techniques pertaining to male grooming, including clipper work
Event Crew Member (0 HOUR CONTRACT) - Links Events Solutions
(2017-08 - 2018-04)
- Assisted in setting up community events including staging, lighting, chairs and gates
- Adhered to health and safety at all times; unloaded and loaded event equipment
- Proactively dealt with the public regarding lost property and directions
Admin Assistant - M.A.S.A Care
(2015-07 - 2016-06)
As part of my duties at MASA care I answered phone calls, made appointments and recorded information on various spreadsheets using Microsoft Excel. I updated the manager's diary and used Microsoft word to record these. I completed other duties such as faxing, photocopying.
Teaching Assistant (unpaid) - Earlham Primary School
(2014-02)
- Assisted the class teaching with day-to-day teaching and non-teaching activities
- Photocopied resources
- Gave support to the one to one children
- Read books to the class
Get Into Retail With Inditex Programme - Inditex
(2019-04 - 2019-05)
Completed With Certificate
- Customer service, fashion, products, stocks, delivery
- Team building
- Brand awareness
- Employability skills
- 2 weeks work experience in Pull & Bear Stratford
- Interview practice
- Public speaking
