Retail Associate at TK Maxx (2025-11 – 2026-01)
Contract
- Interacted directly with customers, providing face-to-face customer service and support across store departments.
- Assisted customers with queries and requests, helping to create a positive and personal shopping experience.
- Worked in a fast-paced retail environment, balancing stock flow, fitting room support, and floor maintenance.
- Demonstrated a level-headed and professional approach when resolving customer issues and supporting team needs.
- Worked collaboratively as a team player to maintain store standards and meet operational demands.
Night Shift Manager at Acorn Lodge Hotel (2025-09)
Temporary
- Delivered high-quality customer service at the front desk, interacting directly with guests and resolving issues efficiently.
- Built trust with guests through clear communication, professionalism, and a calm, level-headed approach.
- Provided a personal service experience while managing multiple responsibilities during busy periods.
SEO Executive at Staff Asia (2023-12 – 2024-12)
- Updated and SEO-ed 230+ course pages
- Listed 310+ courses on Laimoon and 315 courses on GulfTalent
- Prepared materials for listing 150 courses on G2A and 55+ courses on Kinguin
- Prepared 415+ SEO Optimised Course Titles for publishing on Cademy
- Written and published 5-10 blogs (published guest blogs as well)
- Written 139 Course Contents (including 12 bundles) [all with keyword research]
Foundation English Test Instructor at Bangladesh Hi-Tech Park Authority (2023-11 – 2024-01)
- Prepared lesson plans and materials for each class
- Attended instructor training provided by the British Council
- Conducted classes using prepared study materials
- Made the classes interactive by playing various study games and online materials provided by the British Council's Learn English website
- Provided group or individual support (both in-class and outside) to students of different ages and educational backgrounds
- Attended invigilator duty for Foundation English Test on the actual exam day
Faculty Member at Praxis Uposhahar (2023-11)
Internship
- Conducted Speaking Club and assisted senior faculty members with Club conduction.
- Checked IELTS Mock/Practical test papers and putting feedback.
- Examined students for IELTS's Speaking module (partial test) and provided band score with feedback.
- Attended to students' various needs and providing appropriate assistance.
- Provided one-to-one support to students with further needs.
- Joining meetings with other faculty members and managerial body discussing overall improvements.
Human Resource Manager at OKKHOR's (2023-06 – 2023-11)
Part Time (20 hours per week)
- Communicated with other team members for various tasks like updates about task completion.
- Assisted CEO with managerial works such as distributing tasks to different team members.
- Prepared teaching materials.
- Conducted classes.
SEO Executive at Staff Asia (2020-10 – 2021-10)
- Wrote blog and web 2.0 contents.
- Kept track of Web and social media traffic.
- Researched keywords for blog contents
- Attended daily stand-up meetings and weekly/monthly growth sessions.
