Experienced customer service professional with over 8 years of inbound and outbound customer service experience, recognised for excellent communication skills, problem-solving abilities, and a commitment to delivering outstanding customer support.
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I am a friendly, approachable, and hardworking person who enjoys helping others and building positive relationships. I take pride in being reliable, professional, and able to communicate effectively with people from all backgrounds.
With over 8 years of customer service experience in both inbound and outbound roles, I have developed strong listening, problem-solving, and communication skills. I enjoy working with people and finding solutions, whether that’s over the phone, by email, or face-to-face.
Alongside my customer service background, I currently serve as a Unite Union Representative, supporting colleagues and helping resolve workplace issues. This role has strengthened my confidence, empathy, and ability to remain calm and professional in challenging situations.
I am motivated, organised, and always willing to learn new skills. I am currently looking for a part-time remote role where I can use my experience and positive attitude to provide excellent support to customers and colleagues.
I am an experienced customer service professional with over 8 years of experience in both inbound and outbound customer service environments. Throughout my career, I have developed strong communication, problem-solving, and customer relationship skills, handling customer enquiries, resolving complaints, and providing excellent service across a range of industries.
In addition to my customer service experience, I have worked in retail, giving me valuable experience in dealing with customers face-to-face and adapting to different customer needs. I am confident using telephone, email, and digital communication systems and am comfortable working independently as well as part of a team.
I currently serve as a Unite Union Representative, where I support colleagues, communicate effectively with management and staff, and help resolve workplace issues. This role has strengthened my interpersonal, organisational, and negotiation skills.
I am now seeking a part-time remote position where I can utilise my customer service expertise, communication skills, and professional experience to make a positive contribution to an organisation while continuing to develop my career.
