Shadi Karimkhani

Accomplished Senior Employee Experience & Operations Specialist with 30+ years of professional experience spanning Employee Well-being, Employee Relations, Psychosocial Support, People Operations, Data Analytics, and Business Leadership. Proven experience in employee assistance, industrial social work, crisis intervention, workplace conflict resolution, employee listening, case management, and management reporting within large-scale industrial environments. Experienced in supporting employees and their families, responding to workplace accidents and critical incidents, preparing case and incident reports, and providing professional recommendations to management.

Former entrepreneur and operations leader with hands-on experience in recruitment, onboarding, workforce planning, employee retention, budgeting, and organizational operations. Active workplace contributor on global professional platforms including Glassdoor Community, Quora, and Reddit, sharing practical insights on Employee Relations, workplace psychology, conflict resolution, offboarding, and organizational culture. Combines a human-centered approach with analytical and operational expertise to strengthen employee experience, workplace relationships, wellbeing, psychological safety, and organizational effectiveness in remote and international environments.

Online Community Contributor & Workplace / HR Advisor at Glassdoor Community, Quora & Reddit (2020-01 – Present)

• Provide practical insights and guidance on Employee Relations, workplace psychology, organizational culture, workplace conflict, and professional relationship dynamics.
• Contribute to discussions on modern workplace trends, employee experience, offboarding, organizational culture, and people-related challenges.
• Advise professionals on workplace communication, conflict resolution, employee wellbeing, and challenging workplace relationships.
• Apply 30+ years of operational, industrial, and employee-support experience to real-world workplace questions and scenarios.
• Translate practical experience in industrial social work and employee relations into accessible guidance for an international online audience.

Founder & Operations Director at Apparel Manufacturing Business (2013-01 – 2020-12)

• Founded and managed a commercial apparel manufacturing business, overseeing end-to-end operations, workforce planning, budgeting, and day-to-day business management.
• Led recruitment, onboarding, workforce coordination, and employee retention for a diverse workforce.
• Established an open communication environment to address employee concerns and resolve workplace conflicts.
• Balanced production requirements with employee welfare, workplace safety, and workforce needs.
• Managed operational priorities, budgets, resources, and cross-functional activities to maintain business performance.
• Developed a supportive workplace culture focused on communication, cooperation, accountability, and employee wellbeing.

Data Analyst / People Metrics Specialist at Statistical Services Sector (2003-01 – 2013-12)

• Managed large-scale data collection, statistical analysis, reporting, and data quality processes to support executive decision-making.
• Analyzed behavioral and operational data to identify trends and support forecasting and organizational planning.
• Translated complex datasets into clear, actionable reports for management.
• Applied statistical methodologies to identify patterns and support evidence-based operational decisions.
• Developed strong analytical foundations relevant to modern People Analytics and workforce metrics.

Employee Assistance Program (EAP) & Industrial Social Work Specialist at Arj Industrial Group (Public J.S.) (1990-01 – 2003-12)

• Managed employee psychosocial support services within a large-scale industrial organization, supporting employees and their families with workplace, personal, social, and family-related concerns.
• Provided active and empathetic listening, individual support, crisis intervention, and case follow-up for employees experiencing personal or workplace difficulties.
• Supported employees and families following workplace accidents, critical incidents, and industrial emergencies, providing psychosocial assistance and appropriate follow-up.
• Managed and maintained individual employee case files, documenting concerns, assessments, interventions, referrals, and follow-up actions.
• Prepared case reports, incident reports, and management reports regarding employee welfare, workplace conflicts, critical incidents, and psychosocial concerns.
• Presented professional assessments and recommendations to management regarding employee support, conflict resolution, workplace relations, welfare needs, and appropriate follow-up actions.
• Acted as a mediator between employees, supervisors, and management, helping resolve complex worker–management conflicts and industrial relations issues.
• Assisted employees in improving communication, cooperation, empathy, interpersonal relationships, and workplace interactions.
• Planned and delivered workshops and educational sessions on social skills, interpersonal communication, workplace relationships, and effective interaction.
• Coordinated referrals to appropriate medical, psychological, social, and community resources when additional support was required.
• Worked closely with management and internal welfare/HR functions to identify employee concerns, address workplace issues, and strengthen employee wellbeing and organizational relationships.
• Contributed to initiatives supporting employee morale, resilience, workplace safety, and a healthier organizational environment.

Bachelor of Psychology