Shagufta Ali

Motivated and professional Economics & Finance graduate with practical experience in banking operations, customer service, data management, and administrative support. Strong communication and organizational skills with the ability to work effectively in fast-paced environments. Experienced in handling customer enquiries, maintaining accurate records, and supporting day-to-day business operations.

Currently based in Northampton with full right to work in the UK as a dependent visa holder. Seeking opportunities in administration, customer service, finance support, retail, or business operations to develop a successful career in the UK.

Banking Intern - Meezan Bank - Pakistan

(2022-09 - 2022-12)

• Assisted customers with banking enquiries and provided professional front-desk support.
• Supported account opening procedures by reviewing documentation and ensuring accuracy.
• Maintained and updated customer records using Microsoft Excel.
• Assisted with cheque processing and daily banking operations.
• Performed administrative tasks including document preparation and data management.
• Ensured accurate data entry while following internal procedures and compliance requirements.
• Worked effectively with colleagues to deliver high standards of customer service.

BSc - Economics & Finance - International Islamic University Islamabad (2022)

Intermediate - ICS - Federal Board of Intermediate and Secondary Education (FBISE) (2018)

Matriculation - Computer Science - Federal Board of Intermediate and Secondary Education (FBISE) (2016)