Shakeer Abdelkhalek

Motivated and adaptable professional with a strong background in customer service, , and security. Experienced in fast-paced environments where reliability, communication, and attention to detail are essential. Confident working both independently and as part of a team, always striving to deliver excellent results.

Retail Security Officer at Ocs Group (2025-01 – Present)

• Monitored customer activity and store premises to prevent theft and ensure safety.
• Performed regular floor patrols and maintained visible presence to deter incidents.
• Responded promptly to incidents and liaised with store management when required.
• Delivered excellent customer service while maintaining a strong and professional presence.
• Ensured compliance with company procedures and legal regulations.

Multi Drop Delivery Driver at Amazon (2023-01 – 2025-12)

• Delivered 200+ parcels daily while meeting delivery targets
• Loaded and organised parcels efficiently to ensure accurate and timely deliveries throughout the route.
• Planned efficient routes to ensure on-time deliveries and maximise productivity throughout each shift
• Performed daily vehicle safety and maintenance checks
• Maintained accurate delivery records and proof of delivery

Steward at Aston Villa FC (2022-01 – 2023-12)

• Monitored entrances and exits to maintain secure and orderly access to the venue.
• Responded calmly and efficiently to incidents or emergencies in line with stadium safety protocols.
• Assisted with crowd management to ensure the safety and comfort of spectators throughout the stadium.

Waiter/Barista/Cashier at Raha Cafe (2019-01 – 2019-12)

• Prepared and served hot and cold beverages to a high standard.
• Handled payments accurately and maintained a clean, organised workspace.
• Delivered friendly and efficient service in a busy café environment.

BSc (Hons) in Accountancy – BIRMINGHAM CITY UNIVERSITY

GCSEs – KING EDWARD VI HANDSWORTH GRAMMAR SCHOOL