Shakir Uddin

Motivated and reliable individual with strong customer service experience and a proven ability to take on responsibility and support daily operations. Skilled in IT, including Microsoft Excel, with a confident and professional communication style. Works effectively both independently and as part of a team, with strong organisational skills and attention to detail.

Able to manage tasks in fast-paced environments, adapt quickly to new systems, and approach problems with a practical, solutions-focused mindset.

Assistant Manager at Hugo Boss (2026-03 – Present)

• Coordinated with senior management to implement strategic plans for revenue growth.
• Resolved escalated customer complaints by offering practical solutions and maintaining professionalism.
• Prepared detailed reports on weekly sales, expenses, and staff productivity for management review.
• Monitored inventory levels, placing orders for stock replenishment to prevent shortages. Conducted interviews with candidates and provided feedback to management to support hiring decisions.

Sales Supervisor at Hugo Boss (2023-08 – 2026-03)

• Consistently delivered revenue and performance KPI targets through outstanding retail service and sales abilities.
• Managed store opening and closing, taking key holder responsibilities seriously to uphold robust security.
• Resolved customer complaints swiftly, turning negative experiences into positive outcomes.

Sales Associate at Hugo Boss (2019-10 – 2023-08)

• Met sales targets through proactive promotion and excellent customer service.
• Built and maintained positive relationships with customers to encourage repeat business.
• Delivered exceptional service by understanding customer needs and exceeding expectations.
• Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
• Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
• Provided excellent sales services by offering bespoke product advice to meet exact customers needs.

Sales Assistant at Moss Bros (2018-05 – 2019-10)

• Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
• Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
• Provided excellent sales services by offering bespoke product advice to meet exact customers needs.

Stockroom Assistant at Moss Bros (2017-08 – 2018-05)

• Handled deliveries of all incoming and outgoing merchandise.
• Scheduled merchandise deliveries efficiently
• Arranged and sorted stock into clear, well-organised order, enabling quick, easy product retrieval.

A-Levels – Forest Academy (2017-09 – 2019-07)

BTEC Applied Science in Applied Science – Forest Academy (2017-09 – 2019-07)

BTEC Level 3 ICT in ICT – Forest Academy (2017-09 – 2019-07)

A-Levels in Design and Technology – Forest Academy (2017-09 – 2019-07)

GCSEs in Maths – Beal High School (2012-09 – 2017-07)

BTEC Level 2 ICT in ICT – Beal High School (2012-09 – 2017-07)

GCSEs in Double Science – Beal High School (2012-09 – 2017-07)

GCSEs in Spanish – Beal High School (2012-09 – 2017-07)

GCSEs in Financial Capabilities – Beal High School (2012-09 – 2017-07)