Employment gap
(2022-12 - 2026-08)
Maternity
Shift manager - Tesco - Manchester
(2021-08 - 2022-12)
- Supervised daily operations to maintain high service standards and ensure timely issue resolution during shift hours.
- Coordinated staff assignments and breaks to optimize productivity and maintain consistent workflow.
- Monitored compliance with safety regulations to reduce workplace incidents and uphold regulatory standards.
- Managed inventory levels and replenishment processes to prevent stock shortages and support uninterrupted service.
- Facilitated communication between departments to improve team alignment and enhance overall operational efficiency.
- Led daily store operations to optimize staff performance, ensure compliance with health and safety standards, and achieve sales targets, resulting in improved customer satisfaction and operational efficiency.
Italian language tutor - Tutorful
(2019-08 - 2022-12)
- Develop tailored lesson plans that improve learner comprehension and engagement with Italian language fundamentals.
- Facilitate conversational practice sessions to enhance speaking confidence and fluency in real-world scenarios.
- Evaluate student progress regularly to adjust instructional methods and ensure consistent language acquisition.
- Incorporate cultural context into lessons to deepen understanding and appreciation of Italian traditions and expressions.
- Provide constructive feedback that refines pronunciation and grammar accuracy, supporting overall language proficiency.
Customer Assistant - Tesco - Chorlton, Manchester
(2017-11 - 2021-08)
- Processed customer transactions accurately to ensure smooth checkout experiences and maintain operational efficiency.
- Resolved product returns and exchanges in compliance with store policies to uphold customer satisfaction and trust.
- Maintained visual merchandising standards to enhance store appearance and attract customer engagement.
- Collaborated with team members to restock inventory promptly, ensuring product availability and minimizing stockouts.
- Monitored safety protocols on the sales floor to reduce hazards and promote a secure shopping environment.
Laundry assistant - Bandbox - Manchester
(2019-02 - 2019-09)
- Processed and sorted laundry items efficiently to maintain workflow and ensure timely availability of clean linens for daily operations.
- Inspected garments for stains and damages, guaranteeing high-quality output and adherence to hygiene standards.
- Operated washing and drying machines safely to optimize equipment performance and minimize operational downtime.
- Collaborated with team members to streamline laundry procedures, improving overall productivity and reducing turnaround time.
- Maintained cleanliness and organization of the laundry area to uphold workplace safety and regulatory compliance.
Customer adviser - Royal Bank of Scotland - Manchester
(2018-05 - 2018-05)
A week of work experience in two of the main branches in Manchester. I worked in many departments such as:
- HR
- Finance
- Customer Service etc...
Cashier - Burger King - The Trafford Centre, Manchester
(2016-06 - 2017-12)
- Take payments and tender change
- Take and pack orders for customers
- Clean and organise food areas
- Help with basic food preparation
Waitress - Jasmine Restaurant - Chorlton, Manchester
(2017-03 - 2017-03)
- Taking orders
- Serving food
- Cleaning
- Delivered prompt and attentive table service at Jasmine Restaurant, efficiently managing multiple orders to enhance customer satisfaction and increase repeat patronage.
