Shamsul Islam

Reliable and adaptable professional with extensive experience in security and safety within high-pressure environments, including healthcare and distribution settings. Demonstrates strong situational awareness, conflict management, and communication skills. Proven ability to respond effectively to emergencies while maintaining a calm and professional approach. A dependable team player who can also work independently, with a strong commitment to safety, compliance, and high standards of service.

Security Officer & CCTV Operator - Newham NHS Trust

(2016-02 - 2023-05)

• Ensured the safety and security of patients, staff, and visitors within a busy hospital environment
• Managed and operated CCTV systems, reviewing and securing footage for investigations
• Responded promptly to security incidents, alarms, and emergency situations
• Supported patients with mental health needs, preventing escalation of aggressive behaviour
• Produced accurate and detailed incident reports

Security Officer (ASDA Distribution) - Sentinel Group Security Ltd

(2013-09 - 2015-06)

• Conducted routine patrols and security checks across the site
• Monitored access points, verifying identification and controlling entry/exit
• Maintained a strong visible presence to deter unauthorised activity
• Logged incidents and ensured accurate documentation of daily activities
• Assisted staff and visitors to ensure safety and compliance

Corporate Security Officer - Asset Security & Protection Ltd

(2009-10 - 2011-08)

• Managed access control, including key handling and site security
• Conducted internal and external patrols of premises
• Recorded daily occurrence reports and escalated incidents where required
• Supported emergency response procedures and liaised with management
• Delivered excellent customer service while maintaining a secure environment