Shanjida Islam

Flexible and energetic person having experience of customer service, sales, team management and customer satisfaction. Having skills of working on excel, docs, word, power point and outlook. Additionally skilled on packing operative with food safety and health and safety test.

Willing to relocate: Anywhere

Customer Service Management at Aifs fashion (2026-03 – 2026-06)

Worked in an office environment as a Customer service executive to execute their inquiries. Respond to the tickets daily basis per day average 50-60 emails. Worked on shopify. Basically, customer service providing through emails was the daily basis roles.

Order Picker at AQL Electrical ltd (2026-03 – 2026-05)

Order picking at wholesale department in vape company.

• Picking orders
• Stock refilling
• Order packing

Packing Operator at David Wood Baking (2025-04 – 2026-03)

• Packing food and pastry item
• Work in fryers, High care, and packing sectors

Branch In-Charge at Bioxin Cosmeceuticals (2019-02 – 2024-12)

• Worked in customer service
• Problem-Solving
• Branch operations
• Sales and targets
• Billing pos operates (SAP software)
• Worked on Excel, word, docs, outlook and power point

Masters by Research in Islamic economics and finance – University of Greater Manchester (2025-01 – 2026-02)