Shann Odewole

Motivated and hardworking with experience in healthcare, retail, and early years. I have developed my skills in communicating with a wide range of people, providing excellent customer care, and handling information. I am passionate about enabling quality care for individuals and believe that as a optical assistant/Receptionist I can fulfil that by providing smooth, efficient access to appropriate care for patients.

Student Midwife - Watford General Hospital

(2022-09 - 2025-08)

• Communicated clearly with patients, families and other professionals.
• Maintained accurate and confidential patient records.
• Effectively multi-tasked while maintaining a high standard of care.
• Provided loving and compassionate care to all service users.
• Worked collaboratively with doctors, midwives and many other professionals.
• Demonstrated attention to detail when documenting patient information.
• Appropriately escalated concerns.

Front of house manager - Tropical Treasures Tilbury

(2022-06 - 2024-11)

• Delivered consistently excellent customer service in a busy environment.
• Answered telephone enquiries and processed customer orders.
• Managed app and telephone orders, ensuring accuracy and timeliness.
• Created positive customer experiences through friendly, professional communication.

Sales assistant - Primark

(2021-10 - 2022-05)

• Operated the transactions on the tills.
• Oversaw a section of the shop and was entirely responsible for keeping it in order.
• Ensured customers satisfaction by offering help, answering enquiries and resolving issues.
• Unloaded, sorted and handled Primark merchandise.
• Performed customer service etiquette, welcoming customers as they entered and thanking them as they existed.

apprentice L3 practitioner - Stepping Stones day nursery, Southend east

(2026-03 - 2026-07)

• Provided high-quality care for babies and young children, ensuring their wellbeing was a priority.
• Worked closely with my team member, communicating consistently so the day ran smoothly.
• Communicated effectively with parents verbally to ensure continuity of care.
• Effectively used the Famly app to update parents.

BTEC - Health and Social Care Extended Diploma - Harris Academy Sixth Form (2022-08)

GCSEs - Grays Convent High School (2020-08)