Shannon Harman

I'm an enthusiastic and creative individual, I have a strong passion for practical work as well as having past experience. I can bring proven customer service skills from work in cafés and retail alongside a friendly attitude. Seeking an opportunity within customer focused environment to develop skills and grow within the industry.

RETAIL SALES ASSOCIATE - Sports Direct - Rugby

• Delivered assistant to high volume of customers in a busy retail environment
• Helped customers with questions, locating products and completing purchases.
• Completed customer payments using credit cards, mobile payments and cash.

CAFE ASSISTANT - Don`t Tell Mum - Rugby

• Brewed coffee and tea and filled containers with requested beverages.
• Requested and recorded customer orders, and computed bills using cash registers, multi counting machines, or pencil, and paper.
• Performed cleaning duties such as sweeping, mopped and washing dishes, to keep equipment, and facilities sanitary.
• Arranged tables and decorations accorded to instructions.
• Organized eating, service, and kitchen areas.
• Scrubbed and polished counters, steam tables, and other equipment, and cleaned glasses, dishes, and fountain equipment.
• Accepted payment from customers and made changes as necessary.
• Balanced receipts and payments in cash registers

GCSE - Harris Church Of England Academy (2021 - 2026)