Private Patient Co-ordinator - Spire Occupational Health - Southampton, Hampshire
(2026-01)
- Build accurate and comprehensive treatment quotes for self-funding patients, including consultations, diagnostics, surgical procedures, and aftercare
- Liaise with consultants, medical secretaries, and clinical teams to gather detailed treatment information and ensure pricing accuracy
- Coordinate complex patient pathways involving multiple procedures or departments
- Act as the main point of contact for patient enquiries, providing clear explanations of treatment options and associated costs
- Support patients in making informed financial decisions about their care
- Maintain and update patient records in line with data protection and confidentiality standards
- Track and manage patient enquiries from initial contact through to booking and treatment
- Ensure all quotes are delivered within agreed timeframes and meet internal accuracy standards
- Work collaboratively with finance and administrative teams to ensure smooth billing processes
Aesthetic Practitioner - The Art of Aesthetics & Beauty - Southampton, Hampshire
(2023-01)
- Deliver a wide range of beauty and aesthetic treatments to clients
- Build strong relationships and provide excellent client care
- Progressed to a full-time Beautician role and later to Key Holder
- Develop skills in advanced treatments and customer service
- Trusted by management for responsibility and leadership
- Consistently praised by clients for friendliness and professionalism
Beauty Therapist & Receptionist - The Art of Aesthetics & Beauty - Southampton, Hampshire
(2021-01)
- Support clients at reception and handle bookings
- Assist with administration and customer enquiries
- Gain early experience in treatments while studying at college
- Build confidence in public interaction and managing client needs
Receptionist - Spire Healthcare - Southampton, Hampshire
(2025-10 - 2026-01)
- Act as the first point of contact for patients and visitors, delivering a professional and welcoming front-of-house service
- Manage appointment bookings, cancellations, and scheduling systems efficiently
- Handle high volumes of calls and enquiries, providing accurate information and support
- Maintain and update patient records in line with confidentiality and data protection standards
- Liaise with clinical and administrative teams to ensure smooth daily operations
- Process payments and administrative tasks accurately
- Consistently deliver excellent customer service in a fast-paced healthcare environment
