General Manager | Hospitality Professional
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A highly motivated and hardworking hospitality professional with over 10 years of experience in the pub and bar industry, currently working as a General Manager. I take pride in consistently going above and beyond my responsibilities to ensure the business operates to the highest possible standard, always willing to support colleagues and assist wherever needed. Reliable, adaptable, and dual-trained across multiple areas of hospitality, I thrive in fast-paced environments and remain calm under pressure.
I am passionate about delivering outstanding customer service, leading by example, and creating a welcoming atmosphere for both customers and staff. With extensive experience in team leadership, stock control, cash management, shift management, and resolving customer issues, I am committed to maintaining high standards in every aspect of the business.
General Manager - The Ferry - Egremont
(2019-01)
Manage the day-to-day running of a busy community pub. Regularly go above and beyond my role to ensure the business runs efficiently.
Bar Supervisor / Bar Staff - The Queens - Liscard
(2018-01 - 2019-12)
Bar Staff - The Towers - Liscard
(2017-01 - 2019-12)
Busy local pub. Transferred to The Queens when the landlord took over.
Bar Staff - The Old Queens Head - Chester
(2016-01 - 2017-12)
Bar Staff - The Forest House (Wetherspoon) - Chester
(2014-01 - 2016-12)
High-volume pub. Left following a change in company ownership.
BA (Hons) - Drama and Theatre Studies - University of Chester A Levels
