Shannon Ward

Reliable and hardworking professional with extensive experience in hospitality and care settings. Skilled in cooking, supervision, customer service, and personal care, with a strong commitment to health and safety. Excellent timekeeping, a positive attitude, and always willing to learn new skills. Experienced working under pressure while maintaining high standards.

Cook & Supervisor at The Hollybush (2021-01 – Present)

• Preparing and cooking meals to a high standard
• Supervising staff and supporting daily kitchen operations
• Ensuring compliance with food safety, allergen, and hygiene regulations
• Managing time effectively in a fast-paced environment
• Supporting team members and maintaining a positive working atmosphere

Care Assistant / Senior Care Assistant at Copperdown Care Home (2016-01 – 2021-12)

• Providing high-quality personal care and support to residents
• Assisting with mobility, personal hygiene, and daily activities
• Supporting senior staff and mentoring new team members
• Maintaining accurate records and following care plans
• Ensuring residents' safety, dignity, and wellbeing at all times

Cook at The Hollybush (2012-01 – 2016-12)

• Preparing meals in line with health and safety standards
• Maintaining cleanliness and organisation of the kitchen
• Working effectively as part of a team
• Managing workload during busy service periods

Waitress at Terrazza Restaurant (2010-01 – 2012-12)

• Delivering excellent customer service
• Taking orders and serving food and drinks
• Handling payments and maintaining a professional manner
• Working efficiently in a fast-paced restaurant environment