Sharaf Mahmood

Results-driven manager with over 10 years of experience delivering communities and local services to meet corporate objectives through work of ICT within the London. Demonstrated tenacity and drive, with a proven ability to identify and document pragmatic and imaginative solutions to complex issues without compromising the requirement to maintain compliance standards. Adept at defining projects, developing business cases, managing programmes using a best practise approach and delivering projects to scope, time, budget and quality.

Board Member / Trustee - London Youth - London

(2018-01)

Formulate strategic plans and conceptualise positive image and visions for further process improvement. Deliver tactical guidance and render oversight related to financial management process for staff. Execute recruitment process to select and hire new staff for organisation. Track and sustain staff performance by imitating effective practices. Reinforce effective plans and propose actions for making decisions.

Programmes Manager - Community Links - London

(2014-01)

Ensure timely delivery and completion of Lottery Funded Talent Match Project and NHS patient experience programme to meet and exceed organisational projects aims. Create detailed reports based on financial narratives and submit final updates to senior management. Arrange sickness and holiday for staff members through utilisation of receipt systems.

Conduct individual meetings with partners and staff to discuss programme priorities and propose effective solutions. Lead, motivate, and develop volunteers, mentors, and advisors.

• Generated £75K budget to ensure running and execution of programme supervision operations.
• Led the design and management of talent match programme to deliver results against all targets.
• Saved sustainable employment for over a 100 staff members Within East London.
• Cultivated solid and productive relationship with three external managers, advisors, and mentors.

Employability Officer - West Ham United Foundation - London

(2014-01)

Supervise all aspects of employability tasks associated with premier league works contract supervision, reports preparations, and programme evaluation. Generate and craft various documents, such as CV's, cover letters, and speculative letters to attract maximum client for job. Deliver effective employability trainings and arrange distribution of travel funds and kit for new people.

Provide continued support by conducting face to face meetings, using electronic mail, and making telephone calls. Stimulate high-skilled team of volunteers and youth mentors. Arrange wide variety of events for football clubs, corporate organisations, and football matches with high retention.

• Developed and secured solid partnerships to execute and lead employability operations.
• Attained maximum confidence and life skills through training and motivational programmes.
• Recognised for successful contribution in delivering and completing community activation projects.
• Increased team of volunteers and youth mentors knowledge through learning programmes.

Community Lead Councillor/Elected Representative/MP Surgery - Green Street East Ward, Newham Council - London

(2006-01 - 2014-12)

Regulated counselling services, led high-performing team of elected councillors and council officers and framed meetings for ward councillors. Identified and resolved community issues through close collaboration with community organisations. Fostered positive rapport with communities to receive constituent concerns and promptly responded. Settled and organised events, liaising with Active community teams from within forum area. Designed and created housing and development proposals by communicating with planners.

Steered Chair Local

Service reviews and arranged lead councillor meetings.

• Established and run Green Street business network for community lead counselling services.
• Steered efforts to establish Residents Parking Zone and build new roads and infrastructure.
• Increased people awareness through design and enforcement of community groups.

Caseload Manager / Business Development Lead / Business Development Manager / Personal Advisor - Various organisations - London

(2007-01 - 2013-12)

BSc (Honours) - ICT in the Business Environment - Queen Mary, University of London

NVQ 2 - Heating and Ventilation and adult certification in Maths and English - Newham College of Further Education