Sharai L

Customer service

Talent

NottinghamMember since June 15, 2026

Customer serviceTime managementAdaptabilityProblem solvingTeam work and collaborationCustomer engagementComplaint resolutionProblem solving analysisMoney Handling (Cashing up)Knowledge of Craft Brews and WinesAge Verification of CustomersProper Sanitation PracticesBookkeeping and Financial TransactionsPrecise Pouring TechniquesOrder Taking and FulfilmentInventory ManagementExceptionally Strong Verbal CommunicationCollaboration and TeamworkOrganisationFlexibility and AdaptabilityMicrosoft Office (Word, Excel, PowerPoint)Auto-cadAdobe Photoshop

Hire this person

Send a job offer directly to this candidate

Customer serviceTime managementAdaptabilityProblem solvingTeam work and collaboration

About

Demonstrates exceptional communication and relationship building skills, and encourages team collaboration in order to achieve excellent customer satisfaction. Committed to the delivery of high service standards, with a dedication to delivering solutions, handling complaints, and solving problems.

Experience

Customer service - Man's garden - Nottingham

(2018-01 - 2020-12)

Key responsibilities

Respond to customer emails and telephone calls to resolve problems such as wrong orders, delivery issues, payments, warranties, exchanges, and refunds.
Deliver excellent customer service when offering advice in a professional and efficient manner.
Work in compliance with high standard company practices and in accordance with hygiene requirements.
Utilise interpersonal and communication skills while providing exceptional customer service and engaging with customers to tailor advice and recommendations.
Employ teamwork skills by supporting the work of others and acting as a vocal and engaged team member while positively and confidently delivering solutions and solving any problems whilst cooking.
Promptly attend to customer requests to meet and achieve exceeding targets and expectations.

Hospitality and Catering assistant - Trent Bridge - Nottingham

(2021-01 - 2024-12)

Key responsibilities

Trained and managed employees to ensure extensive knowledge of drinks menus, offerings, how to work the til system alongside how to correctly pour drinks behind a bar.

Current employment - The Jolly Anglers Pub - Beeston, Nottingham