Sharam Shaikh
Solutions Specialist | Web Development
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About
As a dedicated Technical Support Specialist, I bring extensive experience in providing support for clients using a robust platform for website creation, donation management, and more. With a strong proficiency in HTML, CSS, JS and SQL I excel at troubleshooting, problem-solving and ensuring seamless user experiences.
Experience
As a Solutions Specialist, I'm part the implementation and support of web and data solutions for clients using Funraisin’s SaaS platform.
My role focused on delivering scalable front-end changes using HTML, CSS, and JavaScript, integrating REST APIs for data ingestion, and improving customer experiences through personalised web content and real-time reporting.
I worked closely with cross-functional client teams, conducted technical training, and optimised platform usage through workshops and documentation. My contributions reduced resolution times, improved data accuracy, and supported high client satisfaction.
Education
- BA Business Management, Accounting - University of Westminster
- Web Development Bootcamp - Udemy
- Python Programming Masterclass - Udemy
