Sharantaye Hanson

Care Coordinator

Talent

GBMember since June 16, 2026

RecallsAnswering phonesRequesting medicationDocmanEmisBooking appointmentsScanningReferralsMDT meetingsCare navigationRole countLock upWriting reportsSearchingHealth and safetyFire safetyCustomer serviceDealing with customer complaintsCard paymentsEresRebooking flightsFlight cancellationsCalling patientsBMIVaccine callsExcelWordDNA lettersPhotographySelling photos/packages

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RecallsAnswering phonesRequesting medicationDocmanEmis

About

I am an enthusiastic individual with a professional manner who is seeking a new challenging career after working within the retail and office sector. I have a pro-active attitude to helping customers and I am keen to learn new skills and advance my career. I am open to apprenticeship opportunities.

You can see from my previous employment experiences and volunteer work that I am a team player, with a good understanding of the importance of information sharing across the team and providing a consistent level of service.

Experience

Care Coordinator

(2023-07)

Recalls
Answering phones
Requesting medication
Docman
Emis
Emails
Booking appointments
Scanning
Referrals
MDT meetings
Care navigation

Detention custody officer - Serco

(2023-01 - 2023-03)

Role count
Lock up
Searching
Health and safety
Fire safety

Gate line operator - Adecco - southern western railway

(2022-12 - 2022-12)

Effectively operate the gates ensuring the safety of all who pass through them.
Delivering excellent customer service by responding to customer enquiries as quickly and efficiently as possible.
Report any incidents and undertake measures to ensure the safety of the station

Check in agent - Staffing match agency

(2022-05 - 2022-07)

Check in customers luggage
Boarding gates
Documents/visa checks
Dealing with customer complaints
Card payments
Eres
Rebooking flights
Flight cancellations

Clinical administrator/receptionist - Francis grove surgery

(2021-11 - 2022-05)

Answering calls
Calling patients
Scanning
Emis
Docman
Booking appointments
BMI
Vaccine calls
Excel/word
DNA letters

Retail assistant/sales - Image Sight

(2021-11 - 2021-12)

Photography
Selling photos/packages

Retail assistant - Tesco Sutton

(2021-08 - 2021-09)

Handling stock take
Cleaning up stock room
Working on shop floor
Deliveries
Stock replenishment
PDA

Retail assistant - Primark Tooting

(2018-03 - 2019-04)

Handling stock take
Tills/ cash handling
Exchange and refunds
Organising clothes into size order
Changing rooms
Handling complaints

Skate allocator - Winter wonderland

(2017-11 - 2019-01)

Answering calls
Allocating customers
Completing cash transactions
Helping customers with their skates
Cloakroom

Solicitor assistant - Charles allotey& Co solicitors

(2015-01 - 2016-07)

My role as a solicitor assistant was to make sure that I met all targets and maintain a quality service to customers. I would assist all guests going above and beyond to satisfy their needs.