Shareen Linley

Motivated and reliable professional with strong experience in customer service, communication, and fast‑paced retail environments. Skilled in organisation, handling confidential information, managing enquiries, and supporting day‑to‑day operations. Known for building positive relationships, maintaining high standards, and adapting quickly to new systems and processes. Now seeking to transition into Admin or HR support roles, bringing strong people skills, accuracy, and a proactive approach.

Participant - Restart – Back to Work Employment Programme

(2026-01)

Took part in a structured employment programme focused on building confidence, developing workplace skills, and overcoming barriers to returning to work.

• Engaged in regular 1:1 appointments, completing tasks such as CV development, job applications, interview preparation, and goal‑setting.
• Participated in workshops covering communication, teamwork, wellbeing, and professional behaviour, strengthening readiness for admin and HR roles.
• Developed strong organisational habits, improved digital skills, and gained a clearer understanding of workplace expectations.

Warehouse & Store Assistant - Home Bargains - Leyland

(2022-11 - 2025-01)

• Supported stock control, inventory checks, and accurate organisation of warehouse items.
• Ensured efficient stock rotation and maintained a clean, safe working environment.
• Assisted with customer enquiries and provided support to store teams when needed.
• Demonstrated reliability, teamwork, and strong attention to detail.

Sales Assistant - Iceland

(2015-01 - 2024-01)

• Delivered excellent customer service, assisting customers with enquiries and purchases.
• Handled payments, refunds, and till operations with accuracy.
• Maintained store standards, restocked shelves, and supported daily operations.
• Built strong communication and problem‑solving skills in a busy environment.

Sales Assistant - Sports Direct - Bedford

(2017-11 - 2018-05)

• Assisted customers with product selection and provided friendly, helpful service.
• Processed payments and refunds at the till.
• Maintained store cleanliness, including end‑of‑day duties.
• Worked effectively as part of a team to meet store targets.

Waitress - Simply Veggies Restaurant - Kempston

(2017-10 - 2017-12)

• Opened and prepared the restaurant for service, ensuring hygiene and safety standards.
• Took customer orders, handled bills, and resolved customer concerns professionally.
• Ensured a positive dining experience through strong communication and service.

Customer Service - An Introduction - Digital College (2026-01)

GCSE Equivalent - Travel & Tourism - Bedford College (2017-01 - 2018-01)