Sharmila Gurung

Highly motivated person who always strives to complete any tasks with positive attitude. Reliable and hardworking professional with experience in healthcare, retail, hospitality, warehouse operations and team leadership. Skilled in customer service, teamwork, stock management, and supporting vulnerable individuals.

Able to work efficiently in fast-paced environments while maintaining high standards of service and professionalism. Seeking an opportunity to contribute my skills and continue developing my career. My next employer would benefit from my belief in punctuality, loyalty and integrity.

Care Assistant

(2017-01 - 2018-12)

• Provided personal care and support to residents.
• Assisted with daily living activities.
• Maintained accurate records and followed care plans.

Assistant Manager - Dominos

(2018-01 - 2019-12)

• Supported daily store operations and staff supervision.
• Assisted with scheduling, training and performance management.
• Handled customer queries and resolved complaints professionally.
• Managed stock levels and ensured food safety standards were maintained.

Team Member - McDonald's

(2020-01 - 2021-12)

• Delivered excellent customer service in a busy environment.
• Prepared food and maintained cleanliness standards.
• Processed orders and handled cash transactions.
• Worked effectively as part of a team to meet service targets.

Warehouse Team Member

(2021-01 - 2022-12)

• Picked, packed and prepared orders for dispatch.
• Loaded and unloaded deliveries safely.
• Maintained stock accuracy and warehouse organization.
• Always followed health and safety procedures.

Retail Assistant

(2023-01 - 2026-12)

• Assisted customers with purchases and product enquiries.
• Operated tills and processed transactions.
• Replenished stock and maintained store presentation.
• Supported promotional activities and inventory checks.

Dental Nurse

Bachelor of Business Studies - Business Studies