Sharon Bailey

Friendly and reliable professional with over 15 years' experience working in supportive, people-focused environments. Skilled at building relationships, communicating, and providing a personalised and attentive service. Known for patience, organisation and flexibility. Eager to learn new skills and transition into a customer-facing role.

Pet Shop Assistant - Pets at Home - Leeds, UK

(2013-02 - 2014-05)

• Offered a personalised service to all customers to ensure they felt appreciated and understood.
• Communicated effectively with customers to address inquiries and resolve complaints.
• Upheld pet care standards by feeding, cleaning, and minding the animals in store.
• Educated customers on how to thoroughly meet the needs of their pets.
• Maintained flexibility in scheduling, working evenings, weekends, and holidays.

Teaching Assistant - SEN (Special Educational Needs) - Manor Wood Primary School - Leeds, UK

(2014-06 - 2024-11)

• Provided one-to-one support to children with additional needs, adapting communication and approaches to suit individual requirements.
• Built relationships with pupils, parents, and colleagues through clear communication and empathy.
• Empathised with SEN children to help create a positive and inclusive learning environment which supported their emotional and educational development.
• Used visual aids, social stories, and created personalised strategies to promote social understanding and emotional intelligence.
• Maintained records and monitored progress with attention to detail.

SEND Support Assistant - Inspirations Nurseries and Forest School - Leeds, UK

(2025-06)

• Supported two children with additional needs by anticipating and fulfilling their individual requirements.
• Encouraged their development to meet personalised milestones.
• Implemented and adapted strategies to help students achieve their educational goals.
• Assisted in the creation of individual educational plans.
• Used visual aids to help direct children through their daily schedule.

Level 3 SEN - Skills academy (2017)

Level 2 Teaching Assistant - Vision learning academy (2013)

Level 3 Childcare studies - Thomas Danby College (1998)