Sharon Bhanji

Helping adults to improve their English skill at pre-entry and intermediate levels.

volunteer esol teacher - REAP

(2013-01 - 2020-03)

Helping adults to improve their English skill at pre-entry and intermediate levels.

Passenger Ambassador - Omniserv Heathrow airport - Heathrow

(2014-04 - 2014-07)

• Helping passengers through immigration
• Supporting self checkings
• Directing them towards transfers and terminals
• Assisting with electronic boarding passes
• Providing information on local destinations and services

Safety and Security staff - SMSA, William Byrd Primary School

(2013-09 - 2014-04)

• Ensuring safety and security of children during the lunch period
• Assisting staff in the daily running of playgrounds

Avon Representative - Avon

(2010-07 - 2011-07)

Selling beauty products to customers.

Volunteer - Classroom volunteer

(2008-09 - 2010-07)

Volunteer work in the classroom, helping teachers in the day to day running of classroom.

• Assisting children in their school work
• Attending school trips

Operations Assistant Leisure Sales - British Airways

(1996-01 - 2000-06)

• Daily production of all contracts, rate sheets for Leisure Customers
• Deal filing in Bacchus
• Knowledge of BABS, Excel, Word, Zeus and Rates Database
• Sending rates via Electronic Mailing system received through agents external e-mailing system

Leisure Sales Executive - British Airways

(1990-08 - 1996-01)

Provided administrative support in Leisure Sales in conjunction with internal and external customers, including Tour Operators and Consolidators.

• Dealing with telephone based queries through extensive system usage
• Auctioned schedule changes and seat allocation

Typist - British Airways

(1989-06 - 1990-08)

• General typing duties
• Compiling telephone stats
• General office duties

Flight Deck Service Clerk - British Airways

(1986-08 - 1989-06)

• Collation of Aeronautical manuals and charts for pilots and crew
• Attended familiarisation flight to GVA and observed how pilots and crew used these materials

Youth Training Scheme - British Airways

(1985-08 - 1986-07)

Gained extensive airline experience with placements in following areas:

• Account Service Department TBA
• Datasolve Education Feltham

Advanced Secretarial Course - Hounslow Manor School (1979-01 - 1985-07)

Elementary and Intermediate - Advanced Secretarial - Hounslow Manor School (1979-01 - 1985-07)