Night Shift Care Assistant - Beeches Residential Care Home
(2018-06 - 2020-04)
- Check on all residents to see if they are okay and well.
- Ensure tea and supper is prepared and given to all residents.
- Measure and supply medication to relevant residents.
- Help residents back to their rooms, helping them into nightwear and encouraging them to use the facilities before sleeping.
- Where necessary continence aid is used.
- Hourly routine checks across the care home ensuring all residents are safe and well.
- Help cleaning all areas and restock the kitchen.
- Including care of Dementia patients.
- Wake and prepare all residents in the morning. Ensuring they are ready for the day staff to arrive.
Ward Administrator - Birmingham & Solihull Mental Health Foundation Trust (Ardenleigh)
(2015-01 - 2018-12)
Whilst doing this role I was given the opportunity to take on the role of supervising the OT staff when the head of OT was off on leave or off sick. These duties included payroll enhancement, monitoring their sick leave. Sending letters when they trigger. Sending discipline letters, approving and managing their annual leave so it didn't coincide with other members of the OT team and general office duties.
- Managing the Occupational Therapy departments, annual leave, sickness and enhancements forwarding all data over to payroll whilst meeting all deadlines.
- Recording all data using the company CRM for all staff members across two wards
- Maintaining and updating the staff Statutory and Mandatory training, using excel spreadsheet, ensure all are kept up-to-date and rebooked in before due date expires.
- Adding new training dates to colleague's rota's, update all members of staff/colleagues.
- Responsible for maintaining all finance related queries and collections. Ensuring all patients are provided with necessary funds for relevant purposes.
- Processing purchase orders for stock and activity equipment used or needed for the Occupational Therapy department
- Checking all emails and incoming post and distributing to the relevant departments
- Organising and preparing for all meetings which occasionally include, booking in and ordering supplies/refreshments.
- Adhering to GDPR and client confidentiality, ensure no data is breached.
- Answering and responding to all inbound & Outbound telephone calls
- Answering and responding to all inbound & Outbound Emails
- Completing statutory and mandatory training as and when required
- Adhere to Code of Conduct and Confidentiality laws
Medical Secretary - Queen Elizabeth Hospital Birmingham
(2000-08 - 2014-05)
- Review all emails and post for any urgent referrals
- Type and document the latest clinic letters and make follow-up appointments
- Cancel or open any clinics
- Send any letters out that have been checked by Consultant or SpR
- Attend all Statutory and Mandatory training
- Distribute any blood results and x-ray results to relevant consultant secretary
- Chase any referrals and investigations
- Book appointments
- Take telephone messages and email for the consultant.
- Arrange meetings and add to outlook calendar.
- Filing, photocopying etc.
- Answering and responding to all inbound & Outbound telephone calls
- Answering and responding to all inbound & Outbound Emails
- Requesting medical records for clinics
Full-time Carer - Personal Care
(2020-04)
From April 2020 till present day I was looking after my father as his health was deteriorating and wasn't managing so I moved in with him to provide full time care just after he passed away I then became a full time carer for my autistic grandson and I was also providing support to my daughter and childcare for her first child whilst she went to work.
