Sharon Hill

A very much motivated, organised and confident person with over twenty years' experience in the customer service industry that is eager to develop a career as a valued employee. Displays a conscientious approach to work combined with the ability to innovate and work energetically under pressure. Possessing drive and enthusiasm to develop existing knowledge in the workplace.

Is always customer focused and likes going that extra mile. Continually works towards high standards whether working in a group or independently. Seeking new challenges within the work force.

Retail Staff at Sainsburys

Various jobs in the retail industry from supermarkets and clothing stores from part time to temp jobs over the Christmas periods gaining experience with each company.

• Working on the checkouts cash handling
• Helping with opening and closing down
• Dealing with customers on the self-service tills
• Filling up and emptying of machines
• Doing rotation on customer service desk throughout the day
• Making sure customers enquires and any needs are dealt with from orders to complaints
• Leasing with colleges
• Stocking up on tobacco to the lottery machines
• Meeting any phone inquiry
• Restocking on the shop floor during quiet times
• Keeping everywhere clean and tidy
• Emptying of stock in fitting rooms to shop floor following all guide lines of health and safety in store
• Helping run checkouts during lunch and tea breaks throughout the day

Retail Staff at Exped8

Various jobs in the retail industry from supermarkets and clothing stores from part time to temp jobs over the Christmas periods gaining experience with each company.

Retail Staff at T.K.Max / Primark

Various jobs in the retail industry from supermarkets and clothing stores from part time to temp jobs over the Christmas periods gaining experience with each company.

Bar Supervisor at Berry Head Hotel Brixham

Working within the hospitality industry within the Torbay area. Appointed to bar supervisor with twelve months of service at berry head taking on more responsibilities with staff and bar work in general.

• Working behind the bar taking food and drinks orders
• Keeping all customer and bar areas clean and tidy
• Leasing with waitresses and kitchen staff
• Training of new staff
• Learning to change barrels and the ordering of stock
• Helping with staff rotas
• Working on most functions within some of the hotels on weddings christenings and silver service when needed
• Helping out in the restaurant for breakfast orders and some evenings when required
• Making sure all guests staying at the hotels are made comfortable and that they enjoy their stay
• The cleaning and servicing of rooms
• Helping with laundry and paper work in some of the hotels
• Filling in for holidays and sick days

Hospitality Staff at Quayside Hotel Brixham

Working within the hospitality industry within the Torbay area.

Hospitality Staff at Churston Court Hotel Brixham

Working within the hospitality industry within the Torbay area.

Hospitality Staff at Queens Hotel

Working within the hospitality industry within the Torbay area.

NVQ 3 in Sport Recreation and Allied Occupation Services (2008-03)

Qualification in Word 2006 Proficient (2004-04)

Qualification in Computer Keyboard Skills (2004-04)

Qualification in Welcome Host Plus (2006-03)

Qualification in Adult Numeracy Entry Level 3 (2011-06)