Service Administrator - Firow Ltd
(2026-01)
- Collating drivers and technicians timesheets, fuel receipts etc.
- Creating and completing jobcards.
- Scanning and filing hire sheets.
- Scanning and recording compliance sheets, inspection, mots etc.
- Petty cash.
- Updating the WIP spreadsheet.
- Processing clock cards.
Service Advisor - Marehay Garage Services Ltd
(2018-05 - 2025-12)
- Dealing with customers, face to face, by email and on the phone.
- Diary management, loading the workshop.
- Ordering and booking in of parts, distribution of parts to the workshop.
- Raising job sheets and invoicing.
- Obtaining work via One Link.
- Warranty administration, gaining authority and invoicing for both manufacturer warranties and extended warranties.
- Providing quotations for work.
- Upselling products.
- Arranging courtesy cars.
- Dealing with enquiries and complaints.
- Arranging collection and deliveries of customer's cars.
- Key holder, was left in charge of garage when manager was on holiday.
Service Advisor - Geoff Cox Car Sales Subaru
(2016-04 - 2018-05)
My duties were similar to above.
Body shop Administrator/Receptionist - Pentagon Vauxhall
(2015-11 - 2016-04)
- Dealing with customers face to face and on the phone.
- Diary management.
- Dealing with insurance companies, recovery agents, engineers.
- Updating databases and completing portals to track progress of the repair.
- Raising job cards and invoicing.
Body shop Administrator/Receptionist - Marehay Vauxhall
(2008-11 - 2015-11)
My duties were as above.
PA to manager - Claire Philips International Ltd
(2006-01 - 2008-11)
- Telephoning potential customers to generate leads.
- Diary management, organising rotas.
- Collating timesheets.
- Payroll.
- Invoicing, chasing payments.
- Recruitment.
Service Receptionist - Marehay Vauxhall
(1999-06 - 2006-01)
- Dealing with customers face to face and on the phone.
- Diary management.
- Raising jobcards and invoicing.
- Filing.
- Arranging courtesy cars.
Specification Administrator - Guilford Europe
(1996-09 - 1999-06)
- Responsible for distributing fabric specifications around the factory.
- Working in the commercial office assisting the representatives, taking calls, providing reports etc.
- Updating, filing and cataloguing all specifications.
- Collating fabric test results and sending reports internationally.
- Liaising with engineers, managers and the laboratory.
