Sharon Parkes

Store Supervisor

Talent

St. NeotsMember since 20 June 2026

Reliable and professional approach to customersCommunicating with all types of peopleManaging workload and time effectivelyTeam-player who contributes ideas and works well with othersGood timekeeping and organisation skillsMulti-taskingComputer literateAttention to detailRecording transactions in journals and ledgersProcessing customer and supplier transactionsBanking reconciliations

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About

Dedicated, hard-working and friendly individual with over ten years' customer service experience. Thrives on providing exceptional customer care with good communication. Pro-active, efficient, organised and accurate.

Confident with the ability to solve problems efficiently and effectively. A multi-skilled individual, who is confident to take on new challenges. Excellent team player who focuses on achieving desired outcomes and can also work independently.

Recently completed Level 2 in Accounting with knowledge of recording transactions in journals and ledgers, processing customer and supplier transactions, receipts and payments, preparing initial trail balances using control accounts and completing banking reconciliations.

Experience

Store Supervisor - Cambridge Re-Use

(2023-04)

Sending and receiving Emails
Answering the phone
Sales
Cashing up
Opening and closing the store

Courier - EVRI | Hermes

(2022-01 - 2022-12)

Self employed

Scanning parcels
Sorting parcels in order
Delivering to customers

Care Assistant - Friends Care Agency

(2020-03 - 2021-05)

Visiting customers in their homes to give respite to care givers
Helping with shopping and cleaning
Helping with the laundry
Supporting and engaging in activities of interest to the customer, some of whom had Dementia
Keeping written records of all activities conducted

Housekeeping - Airedale Nursing home

(2019-09 - 2020-03)

Doing the laundry
Cleaning the rooms
Making sure all was cleaned to a high standard
Following all health and safety procedures

Warehouse Temp - Hotel Chocolat

(2019-06 - 2019-09)

Working in a production line and putting chocolates in boxes ready for shipment
Working with a conveyor belt machine
Adhering to all strict guidelines
Working fast, accurately and efficiently

Domestic assistant - Sue Ryder Care

(2015-02 - 2018-07)

Cleaning
Doing the laundry
Washing up
Cleaning the home to a high standard
Adhering to all safety policies and procedures

Cleaner - Privately owned cleaning agency

(2014-04 - 2014-12)

Cleaning client's homes according to their specification
Being in a position of trust
Ensuring customer satisfaction was maintained at all times

Sunday sales Assistant - Age UK

(2011-07 - 2013-12)

Started as a volunteer sales assistant and was offered a paid position and a position of responsibility.

Responsible for opening the shop in the morning
Managing volunteers
Customer service and interaction
Steam cleaning and ironing clothes
Sorting, labelling and tagging items for sale
Displaying items on the shopfloor
Cashing up and doing paperwork
Selling items

Voluntary - Home Start

(2011-09 - 2016-07)

Trained to support mothers with young children in their homes. Taking them shopping, playing with the children to help mothers to have some free time to engage in other activities or to rest.