Managed File Transfer Specialist - Fidelity - London, UK
(2022-01 - 2023-12)
- Steered efforts in facilitating seamless onboarding of new business for WI within stringent timeframes by assisting external IT teams on Managed File Transfer methodologies, data protection principles, encryption, and best practices.
- Collaborated with a team of four to deliver comprehensive support and guidance on Managed File Transfer for the Fidelity Workplace Investment (WI) department.
- Liaised between IT and business stakeholders to offer centralised support and drive solution development for WI's customised end-to-end Managed File Transfer procedures.
- Orchestrated the design and execution of Managed File Transfer workflows to facilitate seamless data exchange between cutting-edge data transformation application deployed on AWS and On-prem payroll system.
- Contributed to the development effort by crafting GoAnywhere project code, automating testing processes, and converting NAS resources from SMBv1 to the latest iteration, ensuring optimal functionality and security standards.
Managed File Transfer Senior Consultant - Pro2col - London, UK
(2020-01 - 2020-12)
- Delivered comprehensive professional services, such as needs assessment, demonstrations, Proof of Concepts (POCs), installations, training sessions, and ongoing managed services.
- Played a key role within the consulting team, contributing to on-site consultancy efforts by conducting thorough reviews and optimising technical processes; guided and supervised project delivery to ensure successful outcomes.
- Assessed systems, documentation, and customer proposals produced by junior colleagues, offering guidance and validating performances; conducted research to explore alternative solutions and shared valuable insights, enriching the internal knowledge base.
- Leveraged Globalscape Managed File Transfer expertise to optimize production environments and meet client needs effectively; collaborated with the consulting team to deliver top-notch professional services to a diverse clientele.
Managed File Transfer Product Owner & Team Lead - SS&C Technologies (IFDS|DST Systems) - London, UK
(2017-01 - 2020-12)
- Oversaw Managed File Transfer Product Suites and addressed associated issues/escalations; provided comprehensive support and training to ensure team's proficiency in managing all aspects of Managed File Transfer operations.
- Collaborated with diverse clientele, including notable entities, such as FCA, Experian, Calastone, Workday, SJP, Hendersons etc; spearheaded efforts to meet specific Managed File Transfer requirements and expectations.
- Minimised severe consequences, encompassing potential data breaches and financial losses to maintain organisation's reputation and guarantee future business prospects.
- Served as the Product Owner and Team Lead for newly established Managed File Transfer team, reported directly to the Head of Infrastructure.
- Headed team in maintenance, remediation, upgradation, and development of internal as well as external Managed File Transfer data flows.
- Revamped and automated existing Managed File Transfer processes to optimise workflows.
- Formulated and implemented internal file naming standards, including new FTP/SFTP workflows to improve efficiency/productivity.
- Cooperated with Architects, Business Teams, Business Analysts, and IT Project Managers to conceptualise and implement innovative automated internal as well as external Managed File Transfer configurations.
- Spearheaded the creation and deployment of Managed File Transfer baseline templates for new business onboarding, resulting in remarkable 50% reduction in implementation time on average.
Senior Application Support Specialist - SS&C Technologies (IFDS|DST Systems) - London, UK
(2012-01 - 2017-12)
- Led team of five; provided 1st to 3rd line support for middleware stack and monitoring software within Enterprise IT.
- Facilitated escalation of issues to developers as well as third-party vendors to ensure effective resolution.
- Provided support on middleware applications, including Globalscape Managed File Transfer, SoftwareAG's ESB and Managed File Transfer offering, Opsview, Splunk, and dead legacy applications, such as SonicMQ.
- Participated in various business as usual (BAU) activities, including biannual Business Continuity Planning (BCP) simulations, patching maintenance, and general application support maintenance.
- Delivered a more UI friendly and searchable format by revamping the Knowledge base for Ecom and Middleware Services.
- Ensured retirement of outdated software; integrated strategic new solutions to optimise operational effectiveness.
- Led migration of Managed File Transfer data flows from Connect:Direct & Globalscape Managed File Transfer to SoftwareAG Managed File Transfer; ensured smooth transition and leveraged advanced capabilities to improve performance and reliability.
Spousal Support | Owner Builder - Career Break - Zakopane, Poland
(2020-01 - 2022-12)
Dedicated time to help and support my wife in caring for sick family members during the Covid-19 pandemic, whilst simultaneously overseeing and accelerating the progress of her home construction project in Poland. Acted as the project manager to ensure timely completion.
Systems Analyst - Goldmans - London, UK
Senior Systems Analyst & Team Lead - UBS - London, UK
Systems Migration Team Lead | Systems Analyst - UBS Warburg - London, UK
Systems Migration Engineer - Credit Suisse First Boston
IT Service Delivery Manager - Lineone/Tiscali - London, UK
Systems Migration Engineer - SBC Warburg, Bupa, Chase, Viglen, Eurocontract
