Shay Delaney

Food and Beverage Supervisor

Talent

NewcastleMember since September 2, 2026

Strong verbal and written communicationExcellent teamwork and collaborationCritical thinking and sound judgementAdaptability in fast‑changing environmentsExcellent timekeeping and reliabilitySelf‑motivation and proactive attitudeEffective problem‑solving abilitiesFlexibility with working hours and tasksCustomer service awarenessAbility to follow instructions accuratelyStrong organisational skillsPositive and professional attitudeWillingness to learn and take on feedbackBasic IT literacy

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Strong verbal and written communicationExcellent teamwork and collaborationCritical thinking and sound judgementAdaptability in fast‑changing environmentsExcellent timekeeping and reliability

About

I am an enthusiastic, friendly and motivated college graduate seeking an opportunity within the retail sector. I thrive in fast‑paced environments and enjoy roles that allow me to interact with customers, support a team and contribute to a positive workplace atmosphere. As a quick and eager learner, I am committed to developing new skills and taking on responsibilities that help me grow both personally and professionally.

I have a flexible schedule, enabling me to adapt to a variety of shift patterns, including evenings and weekends. I am highly motivated to improve myself and am fully prepared to undertake any training required to excel in my role.

Experience

Food and Beverage Supervisor - Grosvenor Casino

(2024-01 - 2025-01)

In this fast‑paced customer service role, I greeted and seated guests, creating a warm and welcoming atmosphere while supporting smooth front‑of‑house operations. I assisted in preparing and serving drinks and basic food items, ensuring high standards of service at all times. My responsibilities also included managing the cash register, processing payments accurately and maintaining professionalism during busy periods.

I worked closely with management to improve menu presentation and develop effective upselling techniques, contributing to an enhanced customer experience and overall service quality.