Shay Webb

A welcoming, reliable and hard-working individual with a background in beauty therapy and hospitality, who enjoys working with a range of people to build positive relationships and provide a friendly experience. Able to work effectively both independently and as part of a team by staying organised including in busy, fast paced environments. Maintains high standards of cleanliness, hygiene and customer service.

Eager to learn new skills and always aims to provide a professional and helpful experience for everyone.

Housekeeper (Work Experience) at The New Thomas Arms, Llanelli (2025-07 – 2025-08)

Professional, calm and focused approach to a fast-paced environment.

• Responsible for cleaning and preparing guest bedrooms and bathrooms to a high standard of cleanliness, hygiene and presentation.
• Maintained accurate records and daily checklists of completed work, room status and stock levels.
• Communicated clearly and politely with guests to ensure they had a comfortable and positive stay
• Assisted with customer requests and passed on important information accurately to managers.
• Worked effectively as part of a small team, helping colleagues with daily tasks.
• Planned and organised own daily tasks, prioritising meeting tight schedules and deadlines, while paying attention to detail.
• Always followed all safety procedures and hygiene regulations ensuring a safe, clean and welcoming environment for guests and colleagues.

VTCT Level 1 certificate in Beauty Therapy – Coleg Sir Gâr, Llanelli (2023-09 – 2024-06)

GCSE – Ysgol Glan-Y-Môr (2018-09 – 2023-06)