Costumer service advisor
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A dedicated and customer-focused professional with a diverse background in paid roles within the retail sector in the UK. Able to bring a solid understanding of financial principles and a keen eye for detail to their work. My passion for providing exceptional service to customers fuels my enthusiasm for seeking retail,
customer assistant, and cashier roles in Bolton and surrounds. I am committed to upholding high standards of service and am confident in my ability to contribute positively to a retail team while continually enhancing my skills in any dynamic workplace.
October 2023 – Present, Retail Assistant, Bargain
Booze Off Licence, Prestwich,
Worked as a Customer Assistant in the largest franchised off-license and convenience chain, serving an average of 60 customers daily for a wide range of products and services.
Maintained the store's appearance and functionality by consistently keeping shelves tidy and stocked, ensuring a welcoming shopping environment for customers.
Successfully managed cash transactions average of £850, processed card payments,
and operated an electronic till system,
maintaining accuracy and security in financial transactions.
Provided excellent service by working on the till area, assisting customers in making purchases, and collaborating seamlessly within a team while prioritizing health and safety guidelines.
April 2019 - Dec2022, Retail Assistant, Hyperstar store,
Tehran, Iran
As a Retail assistant Managed and organized stock donations received from the public, including clothing,
bric-a-brac items, books, CDs, DVDs, and toys,
ensuring efficient inventory control.
Responsibly processed daily cash and card payments, with an average cash handling amount of approximately £850, maintaining financial accuracy and security.
Played a pivotal role in daily stock replenishment with 27 colleagues, expertly curated product displays, coordinated four weekly stock deliveries, and efficiently managed the logistics of stock transfers between the shop and customers or from customers' homes to the charity.
Demonstrated strong teamwork and unwavering commitment to upholding stringent health and safety standards.
November 2023, Online retail and customer service level 2 Course
Alison Online Course.
September 2020 – July 23 BSc Urban
North Tehran Branch, Iran.
