Nursing Associate
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Qualified Nursing Associate with over two and a half years of experience delivering compassionate, person-centred care across a range of acute healthcare settings. Skilled in supporting patients with diverse physical and mental health needs, including individuals with learning disabilities and dementia, promoting independence, dignity, choice, and inclusion at every stage of care. Experienced in building strong therapeutic relationships with patients, families, carers, and multidisciplinary teams, using effective communication to de-escalate challenging situations and provide emotional support during difficult circumstances, including new cancer diagnoses and preparation for major surgery.
Competent in patient assessments, early recognition and escalation of changes in physical and mental wellbeing, safeguarding, risk assessment, and maintaining patient safety. Proficient in a range of clinical skills including cannulation (insertion and removal of cannulas), ECG recording, bladder scanning, wound care, stoma care, personal care, participation in medical emergencies and crash trolley responses, admissions, discharge planning, daily care planning, and accurate clinical documentation. Passionate about advocating vulnerable patients, ensuring their voices are heard, and tailoring care to meet everyone's unique needs while encouraging adherence to health and safety guidance.
Trainee Nursing Associate / Nursing Associate at Queen Elizabeth Hospital (2023-10 – 2026-06)
Qualified Nursing Associate with over two and a half years of experience delivering compassionate, person-centred care across a range of acute healthcare settings. Skilled in supporting patients with diverse physical and mental health needs, including individuals with learning disabilities and dementia, promoting independence, dignity, choice, and inclusion at every stage of care. Experienced in building strong therapeutic relationships with patients, families, carers, and multidisciplinary teams, using effective communication to de-escalate challenging situations and provide emotional support during difficult circumstances, including new cancer diagnoses and preparation for major surgery.
Competent in patient assessments, early recognition and escalation of changes in physical and mental wellbeing, safeguarding, risk assessment, and maintaining patient safety. Proficient in a range of clinical skills including cannulation (insertion and removal of cannulas), ECG recording, bladder scanning, wound care, stoma care, personal care, participation in medical emergencies and crash trolley responses, admissions, discharge planning, daily care planning, and accurate clinical documentation. Passionate about advocating vulnerable patients, ensuring their voices are heard, and tailoring care to meet everyone's unique needs while encouraging adherence to health and safety guidance.
Health Care Assistant Bank Staff at Queen Elizabeth Hospital (2024 – Present)
Working as a Bank Healthcare Assistant, providing high-quality, compassionate care to patients across a variety of clinical settings while supporting the multidisciplinary team to deliver safe and effective care.
Responsibilities include assisting patients with personal hygiene, nutrition and hydration, mobility, and activities of daily living, while promoting dignity, comfort, and independence. Regularly monitor patients' wellbeing, maintain a safe care environment, and promptly report any concerns or changes in condition to the registered nursing team. Adapt quickly to different wards and clinical environments, demonstrating flexibility, teamwork, and a patient-centred approach to care.
Events Assistant at Kreate Staffing Agency (2024 – Present)
Working as an Events Assistant at a variety of venues, providing excellent customer service while supporting the smooth delivery of events.
Responsibilities include setting up and dismantling event spaces, scanning tickets, directing and escorting guests to their seats, responding to customer enquiries, and ensuring visitors have a safe, enjoyable, and positive experience. Demonstrate flexibility, professionalism, and the ability to work effectively in fast-paced environments.
Bartender at Turtle Bay (2021-10 – 2022-11)
Delivered exceptional customer service in a busy, high-volume hospitality environment, particularly during peak periods such as Bottomless Brunch and promotional events. Developed strong multitasking and time management skills while preparing high-quality cocktails using free-pouring techniques, maintaining excellent product standards, and creating a welcoming atmosphere for customers. Worked effectively as part of a team to ensure efficient service while remaining calm under pressure.
Bartender at Vietnamese Street Kitchen (2021)
Prepared premium-quality cocktails and delivered excellent customer service in a fast-paced bar environment. Built positive relationships with customers through a friendly and approachable manner while carrying out a range of bar duties, including free pouring, changing kegs, stock replenishment, stock takes, and maintaining cleanliness and organisation. Demonstrated reliability, teamwork, and attention to detail throughout each shift.
Temporary Warehouse Operative at Holland & Barrett (2021)
Worked efficiently within a warehouse environment to ensure customer orders were processed accurately and on time.
Responsibilities included sorting, scanning, picking and packing orders, carrying out product quality checks, unpacking deliveries, replenishing stock, and maintaining an organised and safe working environment. Developed strong organisational skills, attention to detail, and the ability to meet deadlines while working as part of a team.
Hospitality Assistant at Birmingham City Football Club (2020 – 2021)
Provided high-quality hospitality and customer service during match days and events.
Responsibilities included welcoming guests, taking food and drink orders, serving tables, preparing dining areas, resolving customer queries professionally, and ensuring a positive customer experience throughout each event. Developed excellent communication, problem-solving, and teamwork skills while working in a busy, customer-focused environment, remaining professional under pressure and representing the organisation to a high standard.
Voluntary Work Experience at Blackheath Library (2016-07 – 2016-08)
Completed voluntary work experience to gain an insight into the workplace and develop transferable employability skills. Assisted library staff with a variety of daily tasks, supported customers with enquiries, maintained an organised environment, and developed communication, teamwork, organisation, and customer service skills while demonstrating initiative and a willingness to learn.
– University College Birmingham (2023 – 2026)
– Cadbury College (2019 – 2021)
– Harborne Academy (2014 – 2019)
