Sheraz Mohammed

I am a very patient, respectful individual that can communicate confidently and effectively with a variety of people. I work well in a team and I can work under pressure. I have also gained many skills whilst being at college and working with different businesses, which has taught me to be very independent.

Passenger Service Agent - Jet2 East Midlands Airport - East Midlands Airport

(2016-05)

• Check-in customers for their flights at check in desks and kiosks
• Check passports, documents and follow safety and security procedures
• Assist at boarding gates (e.g. lead agent and scanning)

Warehouse Operative - Boots Warehouse

(2019-11 - 2020-08)

• Pick items for orders listed on the computer
• Ensure orders are picked correctly

Sales Administrator Apprenticeship - 4K's Kitchens

(2019-02 - 2019-08)

• Design kitchens on ArtiCad software for customers
• Speak to customers over the phone and face to face
• Sort out bank payments, delivery notes and receipts

Sales Assistant - Nottingham Lighting Centre

(2017-02 - 2018-08)

• Help customers with ordering light fittings
• Process orders and ensure customer satisfaction with purchases

Christmas Sales Assistant - Toys R Us, Nottingham - Nottingham

(2015-11 - 2016-01)

• Assist on the shop floor by helping customers
• Put stock away and keep the shop tidy
• Work on the tills and deal with returns

Admin Assistant - Akhter & Co Accountancy - Nottingham

(2014-10 - 2014-12)

• Answer telephone queries and emails
• Deal with customers and communicate effectively with them

Admin Assistant - Archer Solutions Limited - Nottingham

(2014-06 - 2014-08)

• Answer telephone queries and emails
• Deal with customers and communicate effectively with them

Traineeship - Learndirect, Nottingham (2016-11 - 2025-02)

Level 2 - Speaking and Listening - Learndirect, Nottingham (2016-11 - 2025-02)

Level 2 - Functional Skills Reading - Learndirect, Nottingham (2016-11 - 2025-02)

Level 2 - IT Creative Information - Clarendon College, Nottingham (2014-09 - 2016-06)

Level 2 - Business Administration - Clarendon College, Nottingham (2014-09 - 2016-06)

Functional Skills - Maths Level 1 - Clarendon College, Nottingham (2014-09 - 2016-06)

Functional Skills - English Level 1 - Clarendon College, Nottingham (2014-09 - 2016-06)

GCSE - English Literature - Rushcliffe School, West Bridgford (2009-09 - 2014-06)

GCSE - English Language - Rushcliffe School, West Bridgford (2009-09 - 2014-06)

GCSE - Maths - Rushcliffe School, West Bridgford (2009-09 - 2014-06)

BTEC - IT - Rushcliffe School, West Bridgford (2009-09 - 2014-06)

BTEC - Science - Rushcliffe School, West Bridgford (2009-09 - 2014-06)