Sheree Raia
PRIVATE CARE PERSONAL ASSISTANT
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About
I am an experienced, compassionate and highly reliable Personal Assistant specialising in providing personalised support to older people and individuals with complex care needs in their own homes. I am passionate about helping people maintain their dignity, independence, confidence and quality of life, while ensuring they feel safe, respected and valued. My experience includes complex care, dementia support, palliative and end-of-life care, personal care, mobility and transfers, medication, catheter care, health monitoring, meal preparation and companionship.
I understand that every individual is different and adapt my approach to their needs, routines, preferences and abilities. I build trusting relationships with clients, families and healthcare professionals and communicate calmly and effectively in both routine and challenging situations. I am organised, observant and practical, with the ability to work independently and use my initiative.
I maintain professional boundaries, confidentiality and safeguarding responsibilities and take pride in providing dependable, respectful and genuinely person-centred support.
Experience
PRIVATE PERSONAL ASSISTANT / CARE ASSISTANT - Self-Employed Private Client - Norwich
(2025-04)
Providing dedicated, person-centred care to an elderly lady with complex physical and cognitive health needs, enabling her to remain safe, comfortable and supported in her own home.
- Providing personal care while maintaining dignity, privacy, choice and independence.
- Supporting an individual living with complex dementia, including memory, orientation and emotional wellbeing.
- Providing sensitive palliative and end-of-life care with compassion and respect.
- Supporting mobility, transfers and safe movement while reducing falls risk.
- Monitoring health and wellbeing and recognising and reporting changes or concerns.
- Supporting medication routines and maintaining appropriate records.
- Supporting home oxygen therapy and monitoring for changes in respiratory wellbeing.
- Providing continence and catheter care when required.
- Preparing nutritious meals and drinks according to individual dietary and health requirements.
- Encouraging appropriate fluid intake.
- Accompanying the client to medical appointments and communicating with healthcare professionals and family members.
- Providing companionship and meaningful activities to promote wellbeing and quality of life.
- Supporting hobbies, interests and established daily routines.
- Undertaking shopping, laundry, cleaning, gardening and household tasks.
- Maintaining accurate care records and appropriate communication.
- Maintaining confidentiality, safeguarding awareness and professional boundaries.
PRIVATE PERSONAL ASSISTANT / CARE ASSISTANT – COMPLEX CARE - Private Client / Personal Health Budget - Norwich
(2022-09 - 2025-04)
Worked as part of a small specialist care team supporting an individual with complex physical, neurological and developmental needs.
- Following detailed care plans and adapting support to changing needs.
- Supporting epilepsy and complex seizure management in accordance with the care plan.
- Providing personal care, hygiene and grooming support.
- Supporting mobility, transfers, positioning and prescribed physical therapy exercises.
- Using specialist equipment including hoists, stand aids, slide sheets, wheelchairs, specialist beds and airflow mattresses.
- Supporting safe wheelchair transportation and use of wheelchair restraint and winch systems.
- Monitoring vital signs, blood sugars, temperature, skin integrity and general wellbeing.
- Recognising changes in health and reporting concerns promptly.
- Administering medication safely, including correct dosage, timing and documentation.
- Providing urethral and suprapubic catheter care in accordance with care procedures.
- Maintaining high standards of infection prevention and control.
- Preparing meals according to dietary requirements and supporting safe eating where there was a choking risk.
- Encouraging and monitoring fluid intake.
- Supporting social, physical and recreational activities.
- Using person-centred strategies when supporting autism and individual communication needs.
- Accompanying the client to hospital and medical appointments, including emergency hospital support.
- Maintaining a clean, safe and appropriate home environment.
- Completing daily records and communicating with care staff, family members and healthcare professionals.
- Carrying out ongoing risk assessments.
- Participating in training relating to the client's changing care requirements.
- Maintaining confidentiality, safeguarding and GDPR requirements.
CARE ASSISTANT - Bluebird Care - Norwich & Norfolk
(2018-06 - 2022-09)
Provided professional and compassionate care to customers in their own homes, supporting independence, dignity and quality of life.
- Personal care including bathing, showering, dressing, grooming, toileting and continence care.
- Medication support and prescription collection.
- Meal preparation, food and drink support and hydration encouragement.
- Shopping and household tasks.
- Safe use of mobility aids and care equipment including wheelchairs, hoists and slide sheets.
- Companionship and emotional support.
- Domestic tasks including cleaning, laundry, ironing and changing bed linen.
- Following individual care and support plans.
- Maintaining confidentiality, safeguarding and health and safety standards.
- Communicating effectively with customers, families and colleagues.
AFTER-SCHOOL CLUB MANAGER - Set Your Sights - Norwich
(2019-05 - 2019-09)
Managed the day-to-day running of an after-school club, supporting children's wellbeing and safety.
- Staff coordination and activity planning.
- Parent communication and handling queries.
- Liaison with teachers, teaching assistants, SENCO and school staff.
- Safeguarding, health and safety and food hygiene.
- Supporting children with medical needs and allergies.
- Fire safety procedures and emergency drills.
- Daily records, checks and incident reporting.
SKILL FORCE INSTRUCTOR - Skill Force Development
(2018-08 - 2019-04)
- Delivered structured programmes and activities to young people.
- Built positive relationships while maintaining professional boundaries.
- Adapted communication and activities to individual needs.
- Created supportive learning environments.
- Completed risk assessments.
- Worked with schools, colleagues and external organisations.
- Maintained safeguarding and duty-of-care responsibilities.
PE TEACHER / COVER SUPERVISOR / TEACHING ASSISTANT - Heart Education Trust - Norwich
(2017-04 - 2018-08)
- Supported pupils across KS1 and KS2.
- Delivered PE and learning activities.
- Supported children with additional educational, emotional and behavioural needs.
- Used positive behaviour-management and de-escalation techniques.
- Promoted independence and positive decision-making.
- Worked with teachers, SENCOs and parents.
- Maintained safeguarding and confidentiality.
PERSONAL TRAINER / FITNESS INSTRUCTOR / CLASS CO-ORDINATOR - PFP Leisure Centre - Norwich
(2016-05 - 2017-03)
- Delivered individual and group exercise programmes.
- Supported members to achieve health and fitness goals.
- Delivered functional training, circuits, core and balance and group cycling.
- Delivered community pulmonary rehabilitation exercise sessions.
- Completed fitness and lifestyle assessments.
- Supported behaviour change and healthy lifestyle development.
- Provided nutrition and wellbeing education.
Learning Support Assistant - Thorpe St Andrew High School
(2014 - 2016)
Youth Exercise & Obesity Specialist / Personal Trainer - Self-Employed
(2013 - 2015)
Fitness & Conditioning Coach - Soccer Stars Elite Academy
(2012 - 2013)
Ofsted-Registered Self-Employed Childminder - Self-Employed
(2000 - 2009)
Children's / Resort Holiday Representative - First Choice Holidays
(1996 - 1998)
Ski Nanny / Whizz Kid Leader - Crystal Holidays
(1996 - 1996)
Ski Resort Hotel Representative - First Choice Winter Holidays
(1997 - 1997)
Catering / Retail Assistant - Next plc - Norwich
(1992 - 1996)
Education
BTEC National Diploma - Caring Services / Nursery Nursing - Norwich City College
BTEC First Diploma - Caring - Norwich City College
Level 3 Personal Training & Business Planning Diploma – QCF
Level 2 Fitness Instructing – QCF
Level 2 Supporting Teaching & Learning in Schools - City & Guilds
Level 2 Food Hygiene & Safety for Catering
Level 3 Mental Health & Young People
Level 3 Teaching & Learning in Primary PE