HR Manager - Blakemans (Part of Cranswick PLC)
(2025-03)
- Introduced new consistent documentation to update and improve HR and management processes within a 'family business' operating in a traditional fashion, including request to recruit form, leaver letter/acknowledgement of resignation etc.
- Guided and coached team leaders and managers with all levels of people management from welfare discussions through to disciplinary hearings.
- Supported HR function and site through an acquisition to Cranswick PLC, taking the business from a family owned SME to a site within a larger PLC.
- Supported managers and employees with the implementation of 'PeopleXD' as HR and Payroll system as part of transition to PLC.
- Recruited and supported HR and Payroll Administrator to further embed support for managers and improve HR link to payroll following acquisition.
- Attended Group meetings to widen knowledge of entire PLC and to formulate plan to allow HR team to become aligned with other sites within the Group.
- Regularly attended Management meetings with a view to share knowledge and improve communication with the wider management group.
- Attended Employee 'BIG' improvement group as HR representative.
- Regularly liaised with Site Directors to improve processes and explain legislative challenges or risks.
HR/People Officer - Honeycomb Group
(2023-07 - 2025-03)
- Worked as part of a small people team in a wider Corporate service team to provide Generalist HR support to managers across five brands within the Organisation including investigation, disciplinary, welfare, appeal maternity meetings.
- Responsible for the facilitation of high turnover recruitment and onboarding process including DBS eligibility and checks for business areas including women's refuges and homeless schemes.
- Supported managers with varying levels of ER cases, ranging in complexity and sensitivity due to the nature of the schemes and the situations faced in their day to day working environments.
- Supporting and coaching managers to utilise management tools and equip them to be able to manage their teams effectively while still being able to deliver the organisations main value of championing happy homes.
- Working closely with the Communications team to improve policies and procedures and re-working job advertisements to make sure we promoted the role and organisation in the best way to attract and retain the best people.
- Worked with an external provider 'Thrive' on a solo project to collate the organisations information and achieve a Bronze accreditation for 'Wellbeing at Work'.
- Attending Staff Engagement Forums and being a member of the EDI forum and using these meetings to drive changes forwards.
- Led the first 'International Women's Day' celebration and went on to co-ordinate and host virtual webinars across the business such as 'parental and carers day' session.
- Maintained a regular working relationship with Occupational Health account manager and completed referrals alongside managers.
- Led lunchtime wellbeing sessions with HR colleagues such as topical quizzes for 'Brew Monday'.
- Worked on implementation of updated policies such as Sexual Harassment, Family Leave and also created manager and employee guides to go alongside these (FAQ's) as well as template documents for HR usage and consistency.
HR Advisor - Premier Foods (Mr Kiplings Bakery/Manor Bakeries)
(2019-10 - 2023-06)
- Main point of contact for managers for ER queries including investigation, disciplinary, grievance and absence.
- Created a suite of guidance documents to support managers with conducting formal meetings.
- Supported site with training such as 'mental health awareness' colleagues and managers and 'Inclusion and Diversity'.
- Supported the site management team throughout the COVID-19 outbreak as the main HR point of contact for queries, dealing with absence, updating site communications, keeping updated with government guidance and creating/maintaining a daily 'isolation tracker' for the management team and site labour control.
- Site communication lead, responsible for liasing with main head office comms team organising, co-ordinating and communicating site events as well as managing the main site intranet page.
- Recruitment of and implementation of the first site mental health first aiders.
- Co-ordinated mental health awareness training for line managers at all levels and organising a well-being strategy across the site.
- Main site contact for liaison with on-site Occupational Health advisor and technician, referring Long Term Sick cases, managing referrals and scheduling regular health surveillance.
- Co-ordinating and completing the seasonal recruitment of temporary staff for Peak season meeting fast operational demand.
- Day to day adhoc HR duties including supporting line managers with ER, answering employee queries both face to face and over the phone and ensuring compliance in line with employment law and current site/union agreements.
HR Business Partner - National Veterinary Services Limited (NVSL)
(2019-04 - 2019-10)
- Partnering the Transport/Distribution area of the business providing support for the implementation of the people strategy and empowering stakeholders to drive the delivery of the business' HR plans.
- Coaching and mentoring managers at different levels, including creating and delivering training sessions and workshops.
- Leading key HR projects which have a significant impact on the business and employees, working with all stakeholders to ensure smooth implementation.
- Advise and support stakeholders in developing effective workforce structures, including regular overtime review and route planning.
- Supporting and working in collaboration with the business and the Head of HR in implementing a complete policy review.
- Initiating the Company 'wellbeing' scheme, developing and maintaining a strong relationship with the Communications Team and ensuring that Employee wellbeing becomes more of a key focus area.
- Continuing to advise with ER cases and supporting with on-going recruitment.
Human Resources Advisor - National Veterinary Services Limited (NVSL)
(2018-04 - 2019-04)
- First point of contact for all operational line managers across ten UK depots, including head office.
- Managed case load for all ten UK depots, providing support and advice as and when required, i.e absence management/disciplinary/grievance/appeal/welfare.
- Supported the business and worked closely with the Communications and Marketing team to improve employee engagement – eventually winning an 'IOIC' award for Internal Communications.
- Led and completed charity initiatives such as Remembrance Day fundraising and the Christmas food bank appeal.
- Managed policy update project for all current site policies to fully incorporate all core business values and bring all policies up to date with current employment legislation.
- Provided supportive materials to non-skilled managers in order to show guidance of how to conduct investigations/disciplinaries start to end.
- Managed all ER case load for all ten sites based around the UK including all absence/conduct/grievance/disciplinary.
- Offered coaching and guidance on compliance and legalities.
- Identified the need for Health and Welling initiatives and implanted coaching where required.
- Provided support and advice and support, note taking on disciplinary, grievance and appeal meetings, offering advice on the outcome and the legality surrounding it.
- Composed and issued relevant letters, disciplinary packs and attend high level disciplinary meetings.
- Co-ordinating employee/management engagement feedback sessions.
- Coached managers to conduct welfare visits for LTS employees both on and off site.
- Attended H&S listening groups to ensure strong relationships between HR, Operations and H&S and to fully understand how they impact each other.
- Attended external Health and Wellbeing sessions to look at ways initiatives can be implements on site.
Human Resources Assistant - Wincanton, Screwfix
(2016-10 - 2018-04)
- Offered first line advice on Employee relations, ensuring the provision of a high quality HR service to all managers for a variety of HR issues including payroll, ER matters, reward and recognition and on-going HR and engagement initiatives.
- Supported the management team with ER issues, providing general support and advice as and when required, i.e disciplinary/grievance/appeal/welfare.
- Supported on-going recruitment.
- Supported HR Advisor with on-going HR projects in line with HR strategy to identify trends.