Project Manager (Transformation/Cross-functional) at Hubexo (2025-09 – 2026-06)
Delivered multiple transformation initiatives across the full project lifecycle, from mobilisation and discovery through delivery, adoption and transition to BAU. Created a quality management framework and assisted with building a benefits realisation and procurement framework.
MS Tenant Unification Project at Hubexo (2025-09 – Present)
Mobilised a complex, multi-region Microsoft tenant migration by establishing full APM-aligned governance, delivery planning and risk control.
- Authored the PID, project plan, RAIDD logs, test strategy and SteerCo model.
- Aligned Sponsor and delivery partner on timelines.
- Built the communications strategy and initiated stakeholder engagement.
- Managed the service delivery partner, acting as the primary point of coordination for scope, milestones, dependencies, risks and delivery assurance.
- Maintained accountability across internal teams and partners, enabling the project to move from stalled concept into active delivery.
Procurement Cost Reduction Programme at Hubexo (2025-09 – Present)
Oversaw a procurement optimisation programme comprising 18 cross-functional projects, driving cost efficiencies and commercial value.
- Established programme-level governance, reporting and financial planning to support decision-making and benefits tracking.
Time Management Project at Hubexo (2025-09 – Present)
Led global Time Management transformation, launching Clockify to 400 users and delivering 44 milestones in 5 months across multiple timezones.
- Introduced system ownership, data governance and compliance processes to strengthen financial transparency.
- Managed complex stakeholders, resolving data-quality issues and ensuring smooth post-go-live adoption.
AI Harvesting Project at Hubexo (2025-09 – Present)
Led a high-profile AI-enabled data automation review, assessing the performance and risks of a third-party vendor solution against internal capability and long-term strategy.
- Ran an evidence-based options appraisal, including risks, costs, timelines and delivery implications, and presented clear recommendations to senior stakeholders.
- Identified significant delivery, security and scalability risks in the vendor solution and successfully guided the decision to exit the contract and reset the approach.
- Defined a practical internal delivery plan, enabling existing developer teams to use AI tooling to dramatically reduce data-scraper build time without additional external spend.
Strategic Project Coordinator at Hubexo (2025-01 – 2025-09)
- Coordinated 65 board-level strategic projects within the transformation portfolio.
- Built SME-level capability in Smartsheet, supporting reporting and analysis for senior leadership.
- Maintained governance cadence through stakeholder forums, reporting and executive-ready materials.
Content Trainer at Glenigan (2023-12 – 2025-01)
- Built strong relationships with stakeholders to identify researcher needs, uncover gaps, and deliver improvements backed by positive feedback
- Challenged and improved existing processes, including onboarding, GDPR training, and team workflows, to create smoother and more effective systems
- Rewrote and standardised documentation, training materials, and procedures to create a consistent, scalable learning environment
- Designed and implemented structured training programmes, plans, and schedules to support new researchers and ongoing development
- Solved organisational and knowledge-sharing issues by restructuring SharePoint, improving accessibility, and centralising key resources
- Increased team confidence and engagement through better training delivery, presentation support, and feedback-driven improvements
Systems Support Coordinator at RNLI (2018-10 – 2023-12)
- Delivered tailored IT training to volunteers and staff across diverse technical abilities.
- Provided Microsoft Office, AX Dynamics and system support alongside hardware deployments.
- Rolled out new alerting systems and BT networks across multiple locations, exceeding deployment SLAs.
- Led multiple internal projects including MS Teams pilots, sales ordering improvements, and communication initiatives.
- Recognised at director level for reliability, efficiency, and quality of work.
