Leadership Professional | Sales & Customer Service | Staff Development & Team Coaching
Send a job offer directly to this candidate
Results-driven professional with over 20 years of experience in sales, business development, and customer service. Having progressed from frontline roles into management, I've developed a passion for leading and coaching teams to deliver exceptional customer experiences. My experience in advertising, events, and life coaching has strengthened my empathy, communication, and leadership skills, enabling me to build strong client relationships, motivate high-performing teams, and drive sustainable growth through service excellence.
Independent Estate Agent at EXP Uk (2025-12 – Present)
Managed client relationships and enquiries, providing clear communication, resolving issues and maintaining a high standard of customer service in a fast-paced environment. Coordinated multiple priorities, appointments and stakeholders while working towards sales and performance targets and ensuring a professional and efficient service.
Life Coach for Expat Mothers at Focus On Me - Parent Life Coach (2020-09 – 2024-12)
Coached clients to set and achieve personal goals, even under high-pressure circumstances. Facilitated group sessions and learning discussions to promote growth and confidence. Managed client records and progress using CRM systems while connecting individuals with key resources to support their development.
Sales Manager at One Communications and Marketing Group (2019-10 – 2020-06)
Prospected, negotiated, and closed high-value sales while delivering impactful client presentations and building strong, lasting relationships. Ensured accuracy in contracts and service agreements to maintain trust and compliance. Collaborated across teams to improve client retention and overall service quality.
Key Accounts Manager at d6 School Communicator (2018-09 – 2019-06)
Secured and managed high-value accounts while developing tailored client solutions to meet business needs. Consistently achieved sales and growth targets through strategic relationship management and a customer-first approach. Built long-term partnerships by delivering exceptional service and fostering trust at every stage of the client journey.
Internal Sales Manager at Introstat Pty Ltd (2017-09 – 2018-03)
Motivational sales leader with a proven record of managing and developing a high-performing internal sales team. Oversaw daily operations including staff scheduling, performance assessments, and recruitment while ensuring targets and service standards were consistently met. Delivered one-on-one coaching and team training sessions to boost underperforming areas, strengthen communication, and drive sales growth.
Skilled in conflict resolution, data-driven performance improvement, and creating a positive, results-focused team culture.
Real Estate Agent at Property.Co.Za (2016-08 – 2018-02)
As a Real Estate Agent, I built lasting client relationships and managed the full sales process from initial enquiry to contract completion. I consistently demonstrated strong communication, negotiation, and customer service skills while managing multiple priorities with professionalism and attention to detail.
Business Development Manager at Bidvest Waltons (2002-02 – 2015-02)
Results-driven sales professional experienced in building new business, growing existing accounts, and driving revenue through consultative selling. Skilled in training teams, strengthening client relationships, and delivering tailored solutions that boost long-term customer satisfaction and sales growth.
Bachelor of Business Administration in Business Management – Singhania University (2016-11 – 2020-06)
Multiple Certifications in Leadership & Executive Coaching, Organizational Development Coaching, Life Coaching – NLP Coaching Academy (2020-07 – 2020-09)
NQF Level 4 in Wholesale And Retail Supervision – Ekurhuleni College (2007-01 – 2007-12)
International Diploma in Special Education Needs – National Academy (OTHM Qualifications) (2025-01 – 2025-05)
