Lead Consultant - SDONAMUSI Inc. - London
(2025-11)
Boutique AI strategy and executive advisory firm with a healthcare focus, London.
- Leading business strategy, product development and commercial operations across a multi-venture portfolio spanning AI-powered healthcare tools, executive advisory and published intellectual property.
- Developed and launched the Healthcare AI Transformation Readiness Tool, a live product published on the Chrome Web Store which provides AI governance, compliance checkpoints and deployment frameworks for product and leadership teams.
- Product-led the MVP build of MindfulConsult, a B2B SaaS AI-enabled clinical intake and triage platform targeting NHS and Africa-UK healthcare corridor organisations, reducing administrative burdens for clinicians.
- Provides fractional C-Suite advisory on AI adoption roadmaps, digital transformation strategy and commercial operating model design to Executives, Operational Leads and Boards.
- Developed a proprietary IP library of executive leadership and organisational performance frameworks centred on human-centred leadership, psychological safety and inclusive work dynamics.
Strategic Account Manager - Roche Diagnostics UK
(2024-06 - 2025-09)
Commercial account management of strategically significant NHS accounts. Capital instruments and reagent portfolio.
- Managed a £20 million portfolio as primary executive contact across 5 hospitals and 5 disciplines, Molecular, Point of Care, Tissue Diagnostics, Cellular Pathology and Biochemistry with full accountability for revenue retention, growth and executive relationship governance.
- Assisted in the securing of a £5 million commercial contract within six months by nurturing high-value stakeholder relationships with NHS Trust Partner board members. Fostered professional communication with Laboratory Leads and procurement decision-makers.
- Recovered £500,000 in client financial overspend within twelve months by auditing reimbursement and financial workflow processes, reinforcing commitment to value-creation beyond transactional deliverables.
- Stabilised a high-risk, competitively exposed account by rebuilding institutional trust with C-Suite, Finance and Laboratory stakeholders, resolving complex multi-party service escalations and repositioning the partnership for sustained strategic alignment.
- Coordinated internal specialist, service and management resources across the organisation to ensure customer satisfaction, SLA adherence and contract performance across the full portfolio.
Senior Business Analyst - Roche Pharma UK
(2020-01 - 2024-06)
IT Lead managing multi-platform enterprise transformation in a regulated clinical environment.
- Managed a multi-platform enterprise transformation programme with budget authority, leading cross-functional engineering and analyst squads of up to 15 professionals against strategic business outcomes.
- Owned programme direction and product governance for the Informed Consent Programme and Study DIALog clinical platform, achieving 80% improvement in clinical trial compliance and 35% reduction in reporting cycle times post-launch.
- Redesigned KPI data architecture across Spotfire analytics platforms, reducing senior leadership decision cycle time by 25% through structured data-driven product iteration and stakeholder governance.
- Chaired requirements governance workshops with cross-functional business leaders, translating complex scientific workflow requirements into scalable platform specifications across Salesforce, Oracle and Veeva ecosystems.
- Established Agile and SAFe delivery practices across clinical operations, serving as the strategic bridge between technology engineering teams and senior commercial and scientific stakeholders.
- Co-led the People and Culture diversity and inclusion programme (PDIx); mentored emerging talent through the Roche Africa Mentorship Programme, achieving an 80% career development success rate across the mentee cohort.
Digital Subject Matter Expert, EU Markets - Teva Pharmaceuticals UK
(2016-01 - 2019-08)
Salesforce platform commercial strategy and multi-market digital transformation across six European territories.
- Led Salesforce Marketing Cloud deployment across six EU markets, accountable for commercial strategy, requirements governance, UAT oversight and training programmes; delivered a 48% increase in customer engagement within two months of go-live.
- Directed deployment of the STARS Rewards and Recognition platform (Web and Mobile) for 1,052 employees across four divisions, overseeing stakeholder engagement, requirements governance and adoption strategy.
- Led the EMEA master data strategy, establishing unified digital customer identities across all Salesforce-connected platforms in six countries, providing a single commercial source of truth for field leadership.
Commercial Transformation Consultant - AAH Pharmaceuticals
(2012-07 - 2016-01)
Board-level transformation and commercial capability programmes, one of the UK's largest pharmaceutical distributors.
- Directed a board-level HR and payment systems transformation programme in preparation for enterprise-wide ERP implementation, reporting directly to the Board of Directors.
- Led the digitisation of the national field sales organisation, accelerating commercial capability and e-commerce efficiency.
- Designed and delivered digital engagement programmes for pharmacy networks across South East and West London, improving net promoter scores and patient engagement outcomes.
Regional Managing Director - T.M. Lewin Franchise, UK & Nigeria
(2009-06 - 2012-07)
- Directed commercial operations across a six-store regional portfolio, delivering in excess of £3 million in revenue during the flagship store's inaugural year with a team of 16.
- Provided strategic market entry consultancy to Inditex (Zara) on African market expansion, advising the Board on operational framework design and consumer behaviour analysis.
- Negotiated wholesale and B2B contracts with executive counterparts, managing board-level client relationships directly with the UK Board of Directors.
