Shino Mathew

Motivated hospitality and operations professional with experience in warehouse operations, commercial kitchens, and hotel environments. Strong background in food preparation, customer service, teamwork, and maintaining high standards of safety and hygiene. Adaptable, reliable, and committed to delivering quality service and operational excellence.

Warehouse Operative - Amazon BHX4

(2024-01)

• Ensuring accurate and timely order fulfillment in a fast-paced warehouse environment.
• Following strict health, safety, and security procedures.
• Meeting daily productivity and performance targets.
• Collaborating effectively with team members and supervisors.
• Supporting continuous improvement initiatives.

Commis Chef - Delta by Marriott

(2023-05 - 2024-01)

• Assisted senior chefs in daily food preparation and service.
• Prepared ingredients and maintained high presentation standards.
• Ensured compliance with food safety and hygiene regulations.
• Maintained cleanliness and organization of workstations.

Commis Chef - IBIS & IBIS Budget Birmingham Airport

(2023-01 - 2023-05)

• Managed grill, pizza, and pastry sections.
• Supported kitchen workflow and daily operations.
• Maintained quality control and portion consistency.
• Adapted dishes based on customer feedback and dietary requirements.

Receptionist & F&B - MGM Hotels Group - Fort William

(2022-04 - 2023-01)

• Allocated tasks to associates and supervised floor operations.
• Inspected rooms before release to front office.
• Supported front desk and food & beverage operations.

Back of House - KFC

(2022-02 - 2022-04)

• Prepared food items according to company standards.
• Maintained kitchen hygiene and operational efficiency.

Housekeeping Manager - Porch Grill Restaurant & Tourist Home

(2020-07 - 2021-07)

• Supervised housekeeping staff and allocated daily tasks.
• Inspected rooms to ensure high property standards.
• Managed evening shifts and turn-down services.

MSc - Tourism and Hospitality Management - Sheffield Hallam University (2021)

BSc - Visual Communication - Bharathiyar University (2016 - 2019)