Sales associate - Urban Outfitters - Stratford
(2025-06)
- Delivering exceptional customer service by engaging with customers, answering product inquiries, and offering styling advice in line with Urban Outfitters' brand values.
- Maintaining visual merchandising standards by restocking shelves, organizing displays, and ensuring the sales floor reflected seasonal and promotional themes.
- Collaborating with team members to meet daily sales targets and support store-wide goals.
- Staying up to date with current fashion trends and Urban Outfitters collections to better assist customers with personalized product recommendations.
- Monitoring fitting rooms, ensuring customer safety, and managing product returns and exchanges according to company policies.
- Participating in regular stock checks and inventory management tasks, including receiving new stock and preparing for floor placement.
- Promoting Urban Outfitters loyalty programs and online platforms to enhance customer engagement and drive sales.
Sales assistant Urban outfitters - YoungOnes - Stratford, Oxford Street, Covent Garden, Camden Town
(2025-04-20 - 2025-06)
I work across stores in different locations: Stratford, Oxford Street, Covent Garden and Camden Town
- Deliver exceptional customer service across the sales floor, fitting rooms, front door and cash wrap areas
- Handle customer queries, returns, and exchanges in line with company policy.
- Ensure store cleanliness and tidiness in compliance with health and safety standards.
- Stock-taking
Private Event Team Member - Radisson Blu Hotel - Bloomsbury
Supported the setup, coordination, and delivery of weddings, conferences, and VIP private functions.
- Collaborated with event managers, chefs, and front-of-house teams to execute seamless events.
- Prepared event spaces to exact client specifications, including layout, setup.
- Welcomed guests professionally and provided attentive table service throughout events.
- Handled last-minute changes and special requests efficiently and discreetly.
- Maintained high service standards under pressure during peak functions and tight turnarounds.
- Ensured post-event breakdown and reset were completed on schedule and to hotel standards
Work Experience and Volunteering - Sherman's Pharmacy - Woodgrange Road
(2025-02-24 - 2026-02-28)
- Customer service and front desk assistance
- Stock management
- Learning about medicines and regulations
- Administrative and stock management tasks
- Health and safety compliance
Customer Service Assistant - Enfield Town Library - Enfield
(2024-02 - 2024-05)
- Shelving books accurately according to library classification systems.
- Reserving books and managing requests for customers, ensuring high satisfaction.
- Assisting with children's activities and reading sessions, fostering a love for reading.
- Providing information and guidance to library users, helping them access resources.
- Maintaining a clean and welcoming environment within the library premises.
- Managing the circulation desk, including check-ins, check-outs, and membership registrations.
- Participating in the planning and delivery of community engagement events.
- Utilizing the library's computer systems for cataloging and inventory management.
Part-time babysitter - Private
(2022-11)
- Taking and picking up children from school
- Tutoring children and helping them with homework
- General cleaning
- Preparing meals for children
- Organizing educational games for the children
- Creating healthy routines for the children
Team member - Pret A Manger
(2022-07 - 2022-09)
- Took customer orders and handled payments
- Prepared food and coffee quickly and accurately
- Provided friendly service and ensured customer satisfaction
