Shirley Chiloane

Senior healthcare leader/Manager/Nurse specialist

Talent

LondonMember since May 25, 2026

Strategic Leadership & Health System ManagementTranslating provincial health strategies into operational plansLeading large, complex hospital systemsManaging specialist clinical departments and high risk servicesDriving organisational performance and service deliveryClinical governance, audits, incident reviewsOHSC readiness and National Core Standards complianceMedico legal risk managementPolicy development and implementationBudget oversight and cost centre managementProcurement and supply chain governanceAsset management and resource optimisationEfficiency improvement and waste reductionLeading multidisciplinary teamsPerformance management and HR processesLabour relations and union engagementWorkforce planning and skills developmentCommunity engagement and public accountabilityManaging complaints and public expectationsQuality improvement and service redesignMulti agency and stakeholder engagementIndependent Nurse Prescribing

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About

Senior healthcare leader/Manager/Nurse specialist with over 27 years of clinical and operational experience across acute health, community health, mental health and commissioning environments. Holds an MBA in Healthcare Management and extensive expertise in clinical governance, quality assurance, service delivery improvement, workforce leadership, and strategic health system management. Experienced in leading complex healthcare services, managing multidisciplinary teams, overseeing budgets, HR management, overseeing health related project and ensuring compliance with national health standards in the National Health Service (NHS).

Skilled in driving organisational performance, strengthening clinical governance, and improving patient outcomes across large, high pressure systems.

Experience

Clinical Lead at NHS Integrated Care Boards & NHS Trusts (2015-01 – Present)

Led clinical governance, quality assurance and service improvement initiatives.
Managed multidisciplinary teams and supervised senior clinicians.
Oversaw complex service pathways, including acute, community and mental health.
Led audits, complaints investigations, incident reviews and risk management.
Managed high risk caseloads and complex clinical decision making.
Collaborated with local authorities, hospitals, community services and national bodies.
Contributed to operational planning, performance management and service redesign.

Team Manager – Rapid Response Service at Central London Community Healthcare (2012-01 – 2014-12)

Led urgent community care services to prevent unnecessary hospital admissions
Managed multidisciplinary teams and coordinated acute–community pathways.
Oversaw operational performance, managing, service delivery, staff and resources

Team manager- District Nursing at Ealing Hospital NHS Trust (2002-01 – 2012-12)