Shivraj

Enthusiastic and dependable university student with hands-on experience in pharmacy customer service, peer mentoring, and academic programmes. Strong communicator with proven organisational and problem-solving skills. Committed to delivering excellent customer service in fast-paced, team-based environments.

Peer Mentor - Harris Invictus Academy Croydon - Croydon

(2023-09 - 2024-07)

• Supported younger students with academic tasks and emotional well-being, promoting a positive and inclusive school environment.
• Built strong communication and active listening skills by offering guidance and support during one-on-one sessions.
• Demonstrated responsibility, patience, and leadership by being a reliable point of contact for peers.

Pharmacy Counter Assistant - Mayday Community Pharmacy - Croydon, Surrey

(2024-07 - 2024-08)

• Assisted customers in locating medicines and health devices suited to their needs, guiding them in distinguishing between various products.
• Handled billing at the till for a range of customers and took responsibility for pricing and stocking items in their designated areas.
• Completed regular checks around the pharmacy to ensure that products were easily accessible, recognising that customers often need to find items quickly.
• Responded to product enquiries, providing support to help customers make informed decisions.
• Reviewed order information against the computer database.

BSc - Dietetics - Coventry University (2025-01)

A Levels - Biology, Chemistry, Sociology - Harris Invictus Academy Croydon (2025)

GCSEs - Mathematics (7), English Language (7), English Literature, Combined Science, Computer Science, Geography, Spanish - Harris Invictus Academy Croydon (2023)