Medical Office Assistant graduate with 10+ years customer service experience
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Motivated and detail-oriented Medical Office Assistant graduate with strong administrative skills seeking for a position where I can apply my skills and training to support patient care.
Customer Service at Hudson's Bay (2018-01 – Present) • Assisting customer with their store or online merchandise.
• Process payments for credit card and troubleshooting problems.
• Balance the cash register at the end of the shift by reconciling the cash and the sales totals.
Associate at H & R Block (2023-01 – 2024-01) • Calling and scheduling clients during tax season.
• Prepare all the forms for tax filling.
• Represent clients to deal with Canada Revenue Agency.
Service associate at Sears Inc (2013-01 – 2018-01) • Served customers with their merchandise issues.
• Making payment for credit card, issuing gift cards.
• Managing the inventory and following all safety measures-based on workplace hazardous materials information system (WHMIS). Accountant at Central Bank (2008-01 – 2013-01) • Preparing budgets and payroll and ensuring compliance with all tax regulations.
• Supporting internal and external audits.
South London Urgent Care: having an opportunity to get experience during my placment at South London Urgent Care and get close to patients with scheduling, dealing with faxes, and referrals. Also, I got experience with billing and preparing room for patients.
Medical office Assistant Diploma in Medical Office Assistant – Trios college (2025-01 – 2026-01)
Bookkeeping certificate in Bookkeeping – Fanshawe college (2022-01 – 2023-01)
Tax certificate level 2 in Tax – H & R Block (2023-01 – 2024-01)
Business administration bachelor's degree in Business administration – Aleppo University (2001-01 – 2005-01)
