Sholah Schram

As a meticulous and analytical professional, I have built a strong track record of ensuring compliance and operational accuracy while maintaining a dedicated focus on customer satisfaction. I excel at navigating complex guidelines and translating detailed inquiries into clear, helpful solutions for clients across premium real estate and regulatory sectors. I bring advanced technical proficiency and a calm, methodical approach to data management, allowing me to provide the dependable partnership, exceptional service, and total discretion required for high-standard support.

Higher Clerical Officer at Health and Social Care (HSC) (2024-10 – 2025-06)

• Provided comprehensive administrative support to a team of specialty nurses focused on child behavioral health and diagnostic testing.
• Managed sensitive patient documentation and coordinated complex testing schedules with high accuracy in a fast-paced clinical environment.
• Acted as a primary point of contact for families and external agencies, handling inquiries with empathy and professional discretion.
• Streamlined office workflows to ensure nursing staff could prioritize patient care and diagnostic reporting.

University Placement Counsellor at Kaplan International (2021 – 2023)

• Facilitated communication between international students and global universities, ensuring strict compliance with UKVI and admission regulations.
• Maintained detailed student records and coordinated complex application processes to optimize academic and career outcomes.
• Provided expert guidance on visa processes and addressed multi-layered inquiries from students and sponsors.

Branch Administrator at Corum Property (2023 – 2023)

• Managed daily office operations for a high-end real estate firm, coordinating client viewings and administrative filings.
• Acted as the first point of contact for clients, ensuring a professional and welcoming representation of the brand.

Café Manager at The Pot and Pantry (2017 – 2019)

• Oversaw all business operations, including staff recruitment, training, and supplier relations.
• Collaborated on seasonal menu design and organized special events to drive business growth and brand loyalty.

Diploma of Higher Education in Art and Design – Glasgow Kelvin College (2021 – 2023)

Diploma of Higher Education in Psychology and Criminology – Dundee and Angus College (2018 – 2019)