Shorna Hopkins

A compassionate, caring, energetic and flexible individual with over 4 years of experience assisting and safely transporting vulnerable and disabled children and 8 years of being a full time home carer. I'm experienced with managing challenging workloads whilst always remaining calm and positive and ensuring a sensitive approach and high standard of communication is carried out to ensure there is clear understanding at all times. I'm a passionate, punctual and a quick learner.

I've had ten years experience in retail from office to shop floor to warehouse work, being able to turn my hand to anything is a key part of my skill set, whether it's physical or office work. I am able to work independently in busy environments and also within a team setting.

Minibus & Coach Driver - Fieldston Ltd.

(2019-01)

Private hires and school runs for vulnerable and disabled adults and children.

• Short and long distance runs, including schools, day centres, airport runs and the UK 3 Peaks challenge.
• Maintenance and safety of 28 vehicles, taxis and minibuses (safety checks, taxi tests, PSVs, weight and LOLERS or recoveries.)

Full time carer for spouse

(2018-01)

Bus Driver - Stagecoach

(2016-01 - 2018-12)

Responsible for the safety and comfort of my clients while they travel on bus.

• Operating a large vehicle, safely manoeuvring through a set local route, whilst sticking to schedule.
• Taking payments from passengers, and issuing correct change.
• Managing challenging behaviour, to ensure safety of all passengers and myself.

Department Manager - Morrisons

(2007-01 - 2016-12)

Responsible for all the functions of a sales department.

• Staff management, and implementation of strategies to increase productivity.
• Arranging and delivering training to motivate and build the skills of my team members.
• Ordering stock, finding creative ways to improve the yearly turnover of stock and increasing sales.
• Handling keys and being responsible for the deliveries and returns of products for the store.

BTEC National Diploma in Sport - Sport - Derwentside College (2007-01 - 2009-12)

Secondary Education - Consett Community Sports College (2002-01 - 2007-12)