Sicily Lewis

Creative and commercially minded professional with experience across social media, content creation, customer engagement and sales. Level 3 qualified in Creative Media, Film & TV, with practical experience creating social content and supporting promotional activity. Confident using Canva and Adobe, with strong communication, organisation and digital skills. Looking to develop a career in marketing, supporting content, campaigns, social media and creative projects.

Insurance Advisor - Marsh Commercial

(2026-05)

• Support outbound campaigns to generate new business and customer engagement.
• Communicate with businesses to understand needs and identify opportunities.
• Manage leads and sales activity using Mpower CRM.
• Handle 100+ customer conversations daily in a high-volume environment.
• Consistently achieve KPIs and sales targets, ranking among top performers

Sales & Operations Support - Brice Ags

(2024-09 - 2026-05)

• Supported sales activity through customer enquiries and quotations.
• Managed customer calls, queries and complaints.
• Coordinated daily operations and customer requirements.
• Processed 50+ invoices and maintained accurate records using Xero.
• Worked in a fast-paced environment, balancing multiple priorities.

Sales Administrator - Brice Ags

(2023-10 - 2024-09)

• Managed incoming calls and emails from customers and suppliers.
• Created weekly reports and maintained accurate records using Excel.
• Supported scheduling, organisation and day-to-day business administration.
• Processed invoices and payments using Xero and Minder.

Sales & Socials Assistant - Clarks

(2021-03 - 2023-10)

• Supported sales targets and customer engagement within a busy retail environment.
• Assisted with promotions, product launches and in-store marketing activity.
• Created social media content to increase engagement and promote products.
• Supported visual merchandising and maintained strong brand presentation.
• Communicated with customers daily, building relationships and understanding their needs.

Level 3 Extended Diploma - Creative Media & Film & TV

GCSEs - Including Maths and English