Social Media & Content Creation - Personal TikTok Account - Personal
Lifestyle & Fashion Content
- Grew a personal TikTok account from 0 to 2,500+ followers through just 5 videos, with each video achieving 30,000+ views and the highest being 71,600 views
- Developing a strong understanding of trends, hooks and audience engagement
- Create and edit content using CapCut and Canva, adapting quickly to emerging TikTok trends, sounds and formats
- Using content performance and engagement to refine ideas and support organic account growth
Handover Specialist & Sales Executive - Audi
(2021-10)
- Qualifying buyers by understanding their requirements and interests and matching these to various car models
- Building extensive knowledge of cars, including a diverse range of makes and models
- Managing leads and following up with potential customers to convert them into sales via telephone, email and face to face at the dealership
- Working as a team player to assist team members in making sales to reach the business goals of the dealership
Customer Representative - Liverpool Victoria
(2018-05 - 2021-10)
- Establishing insurance policies by obtaining client information, determining eligibility and maintaining database
- Take SOS calls from clients that have been involved in an accident or vehicle breakdown
- Keep confidential records and financial information private and secure
- Handling customer complaints and following these up to find out if their challenges have been revolved to ensure they are now satisfied
Sales Assistant - Primark
(2015-06 - 2018-05)
- Greeting customers who enter the shop
- Keeping up to date with special promotions and putting up displays
- Managing various departments e.g. menswear, homeware, fitting rooms, cashier
- Providing customers with information on pricing and product availability
