Market Stall Trader at Alnwick Market (2025-05 – 2025-08)
- Handled cash and card payments, working quickly to maintain service during busy periods.
- Displayed items clearly to grab customer attention and increase stall engagement.
- Maintained updated product knowledge to support product demonstration and merchandising activities.
- Noted and remembered customers tastes and preferences and utilized upselling techniques to recommend items.
- Monitored stock levels in storage, promptly ordering low stocked items to meet consumer demand.
Takeaway Assistant at Jedburgh (2023-07 – 2024-12)
- Managed cash processing at checkout ensuring accurate change for customers.
- Help pack and wrap meals into seal tight packaging, ready for order collection.
- Kept service areas and restaurant looking clean by clearing sanitizing surfaces and mopping floors.
- Answered phones politely and promptly while accurately recording and confirming orders.
- Resolved customer complaints to maintain satisfaction.
- Advised customers on possible waiting times and kitchen delays managing expectations.
- Maintained extensive menu knowledge of food, drinks, and menus to answer customer queries.
- Collaborated with delivery drivers to expedite the dispatch process, improving delivery efficiency.
