Sienna Sutton

For the past year, I have been working as a self-employed Level 3 qualified hairdresser, gaining experience providing a variety of services and building strong relationships with clients, many of whom specifically request me for their appointments. In addition to my hairdressing work, I have been responsible for answering the telephone, managing appointment bookings, handling customer enquiries, and operating the till. I have developed excellent organisational skills, maintaining a clean and tidy salon environment while ensuring clients are comfortable and well cared for.

I am reliable, approachable, and sociable, with strong time management abilities and a flexible approach to work. My key skills include cleaning and maintaining tidy environments, customer service and communication, handling phone calls and scheduling, attention to detail, and effective time management.

Self Employed Hairdresser - Blabybeautyclinic-Leicester - Leicestershire

(2020-06)

Self-Employed Hairdresser | Ongoing

• Provide a variety of hairdressing services to clients, ensuring high standards of quality and customer satisfaction.
• Build and maintain strong client relationships, with clients often requesting appointments with me specifically.
• Answer telephone calls, manage appointment bookings, and handle customer enquiries professionally.
• Maintain a clean, tidy, and welcoming salon environment, ensuring clients are comfortable at all times.
• Operate the till and handle payments accurately.
• Demonstrate strong organisational skills, time management, and attention to detail in all tasks.
• Deliver excellent customer service, maintaining a friendly, approachable, and professional demeanor.

Waitress - Miller and Carter Enderby - Enderby, Leicestershire

(2017-03 - 2017-11)

• Worked in the customer service sector while studying hairdressing at college.
• Answered telephone calls and handled customer enquiries.
• Worked effectively as part of a team in a fast-paced restaurant environment.
• Assisted with cleaning, food running, and maintaining a tidy dining area.
• Handled cash and payments accurately.
• Developed strong communication, organisational, and customer service skills.

Childcare worker - Unknown

(2016-06 - 2016-09)

• Trained as a childcare worker by observing and supporting experienced staff.
• Assisted in the care of babies and young children, ensuring their safety and well-being.
• Communicated effectively with parents and staff regarding children's needs and daily activities.
• Carried out cooking and cleaning tasks to maintain a safe and hygienic environment.
• Developed organisational, teamwork, and communication skills in a professional childcare setting.

Receptionist - Eternal Beauty - Enderby, Leicestershire

(2015-03 - 2015-03)

• Completed work experience at a beauty salon, supporting therapists and assisting clients.
• Answered telephone calls and helped with booking appointments.
• Greeted and seated clients, ensuring they were comfortable while waiting for their therapist.
• Prepared equipment and products required for each service.
• Made refreshments for clients and assisted in maintaining a clean and welcoming environment.
• Developed organisational, customer service, and communication skills.

Maths and English - South Leicestershire College (2016 - 2018)